Sketchley Grange Hotel & Spa

Hinckley, England United Kingdom

Sketchley Grange Hotel & Spa
3.6
Availability
kimberleybH5076CB
5 days ago
Perfect spa break~ girls in the Roman spa are amazing (especially Megan) My mum and myself have just returned from a spa break here (2nd visit) firstly credit to all of the staff here, from the reception staff on check in, special mention to Sarah who was lovely, approachable, extremely professional, helpful and very smiley and kind, to the restaurant staff, evening and morning, to the young chap who served our afternoon tea on the Saturday, we didn't get his name. Spa treatments were nothing short of perfect. I had Megan who was amazing, again super professional, kind and is a real credit to the Roman spa. Left feeling the most relaxed I've felt in a very long time ( best massage to date!) Would definitely hope to have Megan on our next visit! My mum had Theresa who she said done a fab job, she also left very happy. Special shout out to Rosie on the spa reception too, we think you're great, so bubbly and chatty, lovely lady. Nice sauna and steam room, fair size pool and options to get hot and cold drinks poolside. Flushers in the changing room toilets are not great and yes the changing room is a little dated but does that really matter if everything else is spot on, in my opinion not. Evening meal was great we had the lassanga and the mixed grill and the brownie and sticky toffee pudding for dessert all of which were delicious and decent portion sizes. Bar food the same, lots of and good quality. Fish and chips was spot on! Lots of choice at breakfast and everything being refilled in good time, afternoon tea was super, lots of variety, lovely tea pots and cups all dining areas were clean and comfortable. Our room was a standard double, lovely view, big bed, very spacious, clean throughout. We've had a brilliant time, thank you to you all at Sketchley Grange, we'll look forward to visiting again :)

Amenities

Pool - Indoor
Center- Fitness
Spa
Internet - Wi-Fi - Free
Sauna
Childrens Pool
Restaurant

Property LocationWith a stay at Sketchley Grange Hotel & Spa in Hinckley (Burbage), you'll be within a 5-minute drive of Concordia Theatre and Cineworld Hinckley. This spa hotel is 3 mi (4.8 km) from Burbage Common And Woods and 3.8 mi (6.2 km) from Leicester Road Stadium.

RoomsMake yourself at home in one of the 95 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks.

AmenitiesRelax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this Tudor hotel include complimentary wireless internet access, concierge services, and a hair salon.

DiningEnjoy international cuisine at The Garden Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available for a fee.

Business, Other AmenitiesFeatured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hinckley? This hotel has 5113 square feet (475 square meters) of space consisting of conference space and meeting rooms.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
kimberleybH5076CB
Perfect spa break~ girls in the Roman spa are amazing (especially Megan) My mum and myself have just returned from a spa break here (2nd visit) firstly credit to all of the staff here, from the reception staff on check in, special mention to Sarah who was lovely, approachable, extremely professional, helpful and very smiley and kind, to the restaurant staff, evening and morning, to the young chap who served our afternoon tea on the Saturday, we didn't get his name. Spa treatments were nothing short of perfect. I had Megan who was amazing, again super professional, kind and is a real credit to the Roman spa. Left feeling the most relaxed I've felt in a very long time ( best massage to date!) Would definitely hope to have Megan on our next visit! My mum had Theresa who she said done a fab job, she also left very happy. Special shout out to Rosie on the spa reception too, we think you're great, so bubbly and chatty, lovely lady. Nice sauna and steam room, fair size pool and options to get hot and cold drinks poolside. Flushers in the changing room toilets are not great and yes the changing room is a little dated but does that really matter if everything else is spot on, in my opinion not. Evening meal was great we had the lassanga and the mixed grill and the brownie and sticky toffee pudding for dessert all of which were delicious and decent portion sizes. Bar food the same, lots of and good quality. Fish and chips was spot on! Lots of choice at breakfast and everything being refilled in good time, afternoon tea was super, lots of variety, lovely tea pots and cups all dining areas were clean and comfortable. Our room was a standard double, lovely view, big bed, very spacious, clean throughout. We've had a brilliant time, thank you to you all at Sketchley Grange, we'll look forward to visiting again :)
H6230MKjuliem
Lovely Hotel let down by a cold cooked breakfast Had a lovely 2 night stay at this hotel. What stopped me from giving it 5 stars was the COLD breakfast. We arrived down on opening at 8am when you would expect everything to be fresh and hot. EVERYTHING was cold other than the sausages. The Bacon, Black Pudding, Hash Brown, Tomatoes, Mushrooms were not even luke warm and the Fried Eggs look like they had been fried for several hours and had gone rubbery. Plates were cold too which didn’t help. Such a shame as it all looked appetising. Was looking forward to a good hearty breakfast so very disappointed ☹️
nataliejK8496YK
Appalled Went with my mum as I bought a package for her birthday, paid a lot for a mini manicure, lunch and use of spa facilities. Turns out the mini manicure just entailed a file and paint with normal polish so I felt a bit mugged of there. And the pool was absolutely freezing!! While we were there we paid for a back Massage (which was also expensive but means it was my mums birthday we thought we would just go for it) well my mum came out with 2 big bruises on her back after the massage. I messaged the spa the next day with photos and 2 days later they reply about offering a free 25 min treatment which I replied back saying much rather have money back as a 25 min treatment wasn’t worth the travel and cost to get there. A week later not heard anything. So I emailed again asking if they received my previous email, 2 days later and still heard nothing. So obviously client welfare isn’t there priority! She also said in the first email that she would talk to the girls and find out how this happened, well I’m not holding my breath on that one! Absolutely appalled by the way we have been treated!
Jude240
Excellent Customer Service from Josh Outstanding service from Josh! He was incredibly helpful, patient, and professional and genuinely went above and beyond to make sure we had everything we needed. Customer service like this is rare and truly appreciated. Josh made everything so easy and stress-free - he is an asset to the hotel.
Passenger05123913352
Great stay Stayed on the £99 stay. Lovely hotel. Excellent value for money and would definitely stay again. We upgraded to the steak in the restaurant but wouldn't again. It was dry and flavourless. The room was very good size and very quiet. It was great. Only negative is the pool was freezing.

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