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Extended Stay America Suites Houston Galleria Uptown

Houston, Texas United States of America

Extended Stay America Suites Houston Galleria Uptown
3.5

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Datwone P
1 year ago
Great Everything was great I love my stay here . Friendly staff………………………………………………………………………………………………... I would recommend this hotel ……………………………………………………………………………………………………………………………………………………………………………………..The Hotel is a little outdated but not bad for an old hotel

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property LocationWith a stay at Extended Stay America Suites Houston Galleria Uptown in Houston (The Galleria), you'll be a 1-minute drive from Westheimer Rd and 7 minutes from Rice University. This hotel is 6.5 mi (10.4 km) from MD Anderson Cancer Center and 6.7 mi (10.8 km) from NRG Stadium.

RoomsMake yourself at home in one of the 136 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

AmenitiesMake use of convenient amenities such as complimentary wireless internet access, a television in a common area, and discounted use of a nearby fitness facility.

DiningA complimentary on-the-go breakfast is served daily from 6:00 AM to 9:30 AM.

Business, Other AmenitiesFeatured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Datwone P
Great Everything was great I love my stay here . Friendly staff………………………………………………………………………………………………... I would recommend this hotel ……………………………………………………………………………………………………………………………………………………………………………………..The Hotel is a little outdated but not bad for an old hotel
C52BBjoea
Never book a room here Worst experience ever. Flight was delayed due to Max 9 grounding. Finally arrived at hotel at 12:30 to check in, only for front desk to tell me my reservation had been cancelled at 11:15pm. I didn’t cancel the reservation, I was on an airplane, so who did? Front desk didn’t have an answer and didn’t assist in any way possible to accommodate me in another room. Called the corporate line for assistance, they also didn’t help is any way. Said it’s all up to the specific hotel since they are franchised. I asked the guy at the front desk to call his manager and he said no, because she’s asleep. I manager on duty at 12am the morning of the College Football Playoff championship game?? I also witnessed another family of three leave the property because their pull out couch didn’t have a mattress, and Extended Stay literally did nothing to help them out either. On my way out the door, I noticed that family leaving and I felt worse for them than I did for me. My advise to the trip adviser fam… DO NOT EVER BOOK A ROOM HERE.
Liliia C
Stay away from this rat hole!!!!!!!!!!!!!! Stay away from this place..! Dangerous !!!!! Rooms smell like pee. Drug addicts are everywhere. Broken furniture. Human feces are at the front entrance.!!!!!!!!!! This place is completely different from what they’re advertising at travel websites.
T G
No room available even with a reservation! Booked our room on Expedia 2 months ago. Got to the hotel an the hotel said they did not have a room for us an did not care that we had a reservation number. Did not try at all to accommodate us or to explain what happened an why. Will never stay at an Extended Stay again!
329dorisd
Liars - poor customer service Nasty hotel. The managers promised me a refund. I contacted them 3 times and Booking.com which 2 managers promised a partial refund. They let this conversation go on for a month, now they are refusing to refund me.

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