La Quinta Inn & Suites by Wyndham Houston Energy Corridor

RUN 1st I was never notified that my room was cancelled. I was traveling over 3 hours away I stopped to get gas and checked my email and noticed that I had a cancellation. I called the hotel and at 1st the lady said she didn’t know why. She later came back on the phone and said the manager that was on duty tried to run my card and it didn’t go through ma’am I can’t check in till after 3PM and y’all ran the card right at 3PM I am in route was never notified it was just cancelled I asked could she put me back in the room and I’ll give her a card to run while on the phone. She stated the manager that ran the card left right after canceling and I would need to go online and rebook and they only have 1 room LEFT. Then when I get to the hotel you are immediately welcomed with the smell of PISS they make sure to display a no smoking policy but they need to put a no pet POLICY they smell is sooooo strong you could dang near throw up. They need to remove all carpet and put some new ones down make sure they have fragrance smell going off at all times fyi make sure you bring your own towels to bath with lucky i always bring my own bath and dry towel but my friend needed one and the ladies cleaned our room and said they didn’t have anymore she would bring some later by the room we proceeded with our day and later asked for those same bathing towels and was told they didn’t have any small towels again smh but the next morning wayyyyy before check out about 9 they come knocking on the door asking for the towels we did have in the room this hotel was definitely not customer service friendly nor convenient.…..knowing what I know I will NEVER BOOK at THIS LOCATION AGAIN and yesssss this is a recent visit 06/28/24 just in case anyone is wondering.

Complete overhaul The location is nice but the hotel needs a complete overhaul. The hall way and room has a moist smell like a damp carpet. Found roach in my roam and also on the hallway. The hotel location is really good. The breakfast was basic with fridge cold boiled eggs everyday. AC was noisey.

Excellent stay Really enjoyed my stay here, the room was clean and beds were comfy.Breakfast included. Definitely staying here again..

For a Wyndham Hotel, super bad Didnt expect this for a wyndham hotel cleanliness was poor and breakfast was bad as well but customer service was excellent. You should either get another hotel or if not just stay in a motel

Good Good but bad breakfast just there was nothing to eat just juice else it’s a good place to stay and location and price is perfect. Close to good locations and good spots especially to desi restaurants and hookah places