Staybridge Suites Houston Willowbrook by IHG

Houston, Texas United States of America

Staybridge Suites Houston Willowbrook by IHG
4
Availability
Maps639196
2 years ago
Good stay!! Here at Staybridge in Houston, TX, it was great stay. They have very friendly and helpful managers. The staff and servers were also kind and helpful. They had hot breakfast and the rooms were clean.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Pool - Outdoor

Property Location
With a stay at Staybridge Suites Houston Willowbrook by IHG in Houston, you'll be within a 5-minute drive of Heron Lakes Golf Course and Sam Houston Race Park. This hotel is 2.6 mi (4.2 km) from Willowbrook Mall and 2.8 mi (4.5 km) from Houston Methodist Willowbrook Hospital.

Rooms
Make yourself at home in one of the 114 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Wired and wireless internet access is complimentary, while 42-cm LCD televisions with satellite programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.

Dining
Take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Houston? This hotel has 450 square feet (41 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Andres M
|1 review
Worst hotel experience of my life! Bed Bugs or Fleas!!! I had reservations and attempted to stay at this hotel for one night. I did not last an hour because of an infestation of either bed bugs or fleas. Upon sitting on the bed for 15 minutes, I was covered in bugs and began to get bitten. I immediately gathered my bags that were on the floor, but they were already covered in bugs as well. The employee at the front desk was very helpful at the time and confirmed that he too saw the bugs after my complaint. Believe it or not it gets worse from there. Management denied the incident when I complained. I have been staying at IHG hotels for decades and have never filed a complaint, but this was ridiculous. I will never stay at this location, or any other hotels owned by this management group. It was a disgusting experience and to be called a liar made it even worse!
Maps639196
|1 review
Good stay!! Here at Staybridge in Houston, TX, it was great stay. They have very friendly and helpful managers. The staff and servers were also kind and helpful. They had hot breakfast and the rooms were clean.
Roxanne M
|1 review
Horrible Check in was nice due to Marc being at the front desk. The stay was like any other stay at a hotel, nothing outstanding. There are many other lodging options available as staybridge management has suggested. The cleaning and cooking staff were kind and hardworking. My ac didn't work the first night, but Marc made sure we moved to a different room within 24 hours. The room itself was very outdated, but the kitchenette and they provided some dished, coffee pot, coffee, stove and that makes it for a very nice stay. My stay was unpleasant due to management and I can spend over $100 to stay at another hotel which is what management suggested to my little sweet family.
Samiul A
|1 review
Nasty and Unprofessional The property is ok. The rooms outdated. Laundry room works, but only the washing machines worked and one dryer out of 4 worked. Outlets did not work, lights, ac, dishwasher and carpet was nasty and outdated. The pond you see online is not what you see in person. So much trash in the pond and it if it isn't their property why would it be online? A little dog park which is cute and free beer Monday through Wednesday is a great amenity and if you stay there and see the sketchy people that stay there you might want to indulge on free drinks. Management is appalling, unprofessional, and unpleasant. Do yourself a favor this summer and book another IHG hotel.
Terrence R
|1 review
Great Stay Always My stay is always a peaceful and relaxing stay. And Chike is a awesome host...very helpful and welcoming. The atmosphere in the dining area is so relaxing and warm that you can very easily find yourself napping down there.

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