Holiday Inn Express & Suites Indianapolis Northwest by IHG

Indianapolis, Indiana United States of America

Holiday Inn Express & Suites Indianapolis Northwest by IHG
4
Select room:
Availability
Jonathan A
1 year ago
AMAZING customer service The main reason that drove me to write this review was the outstanding staff and customer service I received at the Holiday Inn Express. Alex was the most helpful people I have ever talked to. He not only provided great service on the property, but he also helped me find nearby apartments online to help establish my current living situation and had great local recommendations. He goes above and beyond for everybody and truly cares about providing quality customer service. Hotel was clean, breakfast was above average, and overall a quiet place to stay. Nearby is a Starbucks, pub, Jimmy John’s, and more that are all walking distance.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Holiday Inn Express & Suites Indianapolis Northwest by IHG in Indianapolis (Pike), you'll be within a 15-minute drive of Indianapolis Motor Speedway and Children's Museum of Indianapolis. This hotel is 11.6 mi (18.6 km) from Indianapolis Zoo and 12.6 mi (20.3 km) from Indiana Convention Center.

Rooms
Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.

Dining
A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Jonathan A
|1 review
AMAZING customer service The main reason that drove me to write this review was the outstanding staff and customer service I received at the Holiday Inn Express. Alex was the most helpful people I have ever talked to. He not only provided great service on the property, but he also helped me find nearby apartments online to help establish my current living situation and had great local recommendations. He goes above and beyond for everybody and truly cares about providing quality customer service. Hotel was clean, breakfast was above average, and overall a quiet place to stay. Nearby is a Starbucks, pub, Jimmy John’s, and more that are all walking distance.
996mackenzieb
|1 review
Really Dirty We chose to stay at this hotel because things seemed to be well rated elsewhere. The hotel staff were very nice, but the hotel itself was gross. The room had what looked like candy or something smashed into the carpet, which we later found was also on the window shade. The towel had some mystery brown stuff on it, the hallways had spilled liquid on the carpet and the tile. We went to the pool, which was unfortunately something we were really looking forward to, and the pool deck was disgusting, water was cloudy and there was a ton of hair in the water. The 2/5 is only because the staff was nice. We high tailed it out of there though and definitely wouldn’t ever stay again.
MsJlg
|1 review
Friendly service & comfortable bed. Great suite. Bed was super comfy plus room darkening shades let me sleep late. Just be sure the shade edges are in the tracks. Disappointed the pool was not heated, rendering it unusable & didn't love the breakfast. Very convenient location for all we needed for business as well as restaurants & site seeing. Very friendly front desk service. We won't hesitate to visit again.
RB C
|1 review
Average room, average buffet Average motor hotel in an oddly deserted corner of Indianapolis. Convenient to I-65 amd I-465, but rooms have highway noise as a result. Rooms are a bit worn down, carpets have seen better days, the bed has been broken at least once in its history. Morning buffet "hot" breakfast was cold 3 days out of 4.
meS9745JP
|1 review
Soccer Tournament Morning Front desk staff very rude and disrespectful, she was more worried about painting her nails, being on her phone and having conversations with other employees instead of helping people who stayed at the hotel.

Explore more