WorldMark Indio
Indio, California United States of America
WorldMark Indio
4
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babyfaceeslbc
4 days ago
Beautiful getaway The resort is gorgeous, rooms were amazing! Beds were so comfortable, everything was so beautifully decorated and clean.
Need To Know Info
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.
Customer Reviews
Reviewed on
babyfaceeslbc
|1 review
Beautiful getaway The resort is gorgeous, rooms were amazing! Beds were so comfortable, everything was so beautifully decorated and clean.
nicolanE972NV
|1 review
Not the family resort we have come to expect from a worldmark Don’t get me wrong the pool and rooms were beautiful but they were hard to enjoy. The main pool was full every day with people and beer. My kids had to swim around the people who were standing drinking in the pool besides their large coolers. At night the vaping in the pool would start and this is not what I really want my kids to be exposed to when they are just having a swim. People would blast their own music despite this being against the rules and no one was ever out of the pool at 10pm there were always people continuing to party in the pool way past closing hours and not being very quiet. As well, the pool was often very dirty, I would still find floating bandages in the pool in the morning after it had been cleaned. If I was single and young, this would be a lot of fun but definitely not the family vacation I expected at a worldmark. I was considering joining the club but now I am not so so sure.
amybrande
|1 review
A bit disappointed Upon arrival, customer service was amazing. Our room was ready and we settled in. After arriving couple hours into arrival, we noticed Cheerios all over the carpet on the side of the couch. So we picked them up. The next morning, there was absolutely no hot water in the kitchen sink, and the kitchen floor was sticky all over in front of the island (like something had spilled and not been cleaned up). As I prepared breakfast, I stated pulling dishes out of the cabinet and the two top dishes had food particles stuck on them (looked like eggs and something green). I got down to the last plate and pulled it out. It was completely loaded with what looked like bacon grease. Needless to say, we were very disgusted. Also, had to have maintenance come to the room as our remote wasn’t working and it needed batteries. The next night, I still couldn’t get the tv to turn on and called maintenance again and, come to find out, we had an old remote that wasn’t comparable with the television and had to have it replaced. It was frustrating on many levels.
The guests above our room kept us up all night until 4 am every single morning. After 3 nights of no sleep, I co texted the front desk and asked them to kindly ask the guests above to shut the craziness down by 1 am. For whatever reason, the noise continued and I went 5 days with the worst sleep I’ve ever had at a resort. And I tried napping during the day, but it was just constant noise from upstairs.
We have stayed at this resort many times over the past 10 years. It had become a travel destination for us. We have never experienced anything like this.
On our second to last day, we visited the lazy river. Caleb was the lifeguard on duty. Now, we’ve been going to the lazy river at least twice a day since arriving. We had a wonderful experience with the staff on duty. We appreciated all of the newly implemented rules and it was truly relaxing. However, the morning Caleb was on duty (fist time never saw him all week), he was allowing kids to swim with goggles, splash everyone, race by everyone and knocking into them and then wouldn’t allow any adults to use the raft that you sit in versus the round raft. I basically had to give him a rundown of my health history just to get a raft out of the storage unit so that I could be more comfortable. I felt it was a violation of my privacy and that I had to explain myself, not only to him, but in front of of other guests. It was embarrassing.
V7338VOlizt
|1 review
End of school year relaxation Wanted warm weather and relaxation for my end of the school year trip. I got it!! I loved the lazy river! The grills were cleaned each morning. The lazy river has a River walk first thing every morning. The life guards were great. I'm glad they keep an eye on unused tubes when people are waiting to float. The unit was clean and location was perfect.
dmayala66
|1 review
Family vacation Was good but if you don't like alcohol in the pool area around your family I wouldn't go. The admities were good.