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Residence Inn Jackson

Jackson, Tennessee United States of America

Residence Inn Jackson
4

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rcmerrittjr
5 years ago
Awesome Place to Stay We booked this on the road and had a late arrival. Everyone who works here is friendly and knows their job well. The room was clean and spacious. Everything shouts this is a new hotel. The fact it's been here for seven years speaks to the care the staff takes in keeping it looking great.

Property Location Located in Jackson, Residence Inn Jackson is in the suburbs, a 5-minute drive from West Tennessee Healthcare Sportsplex and 5 minutes from Old Hickory Mall. This hotel is 3.7 mi (5.9 km) from The Ballpark at Jackson and 4.4 mi (7.1 km) from Casey Jones Village.

Rooms Make yourself at home in one of the 96 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless Internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.

Amenities Enjoy a range of recreational amenities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless Internet access, a fireplace in the lobby, and a picnic area.

Dining Grab a bite from the snack bar/deli serving guests of Residence Inn Jackson. Mingle with other guests at the complimentary reception, held daily. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:00 AM.

Business, Other Amenities Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
sherimalb
|1 review
Long wait poor hospitality We had to wait an hour and a half supposedly for housekeeping to finish cleaning our room. This was at 6:00 Sunday evening. Finally as we were ready to cancel and go to another hotel, they assigned us to different room. Meanwhile, we were subjected to any number of lies and excuses but no apology of compensation from the manager. In addition, the lobby and breakfast area were dirty.
beachgirlie4sure
|1 review
My best life, livin’ it!!! Such a great place!!!! We had a free WWF Raw tour last night!!!! Unfortunately it was directly above our room on the 4th floor. :(. Finally called downstairs and the referee gave Hulk Hogan the signal to finish off Rick Flair. Even more exciting, now that people weren’t going to come crashing through the floor like in a lil Jon “turn down for what” video, we found out there is a Vegas club in the hotel. Unfortunately, the DJ plays the same beat over and over again. Literally thought someone was playing beats all night long, turns out it’s the air handlers. The mattresses are a dream as well. I think they wrapped them in a plastic table cloth. So when you move, it sounds like your dragging a dry hand across a piece a rubber. So half the time I’m tempted to get out of bed, put on body glitter and dance, the other time I’m having flash backs of my doctor cramming his hands into latex gloves about to smear on some rubbing alcohol. Just laying here, 7:06am, living my best life.
LisaI0WA
|1 review
Bed was awful Nice facility, nice room but the bed was one of the most uncomfortable beds that I’ve ever attempted to sleep in. Bed was lumpy and made noise every time we rolled over to attempt to get comfortable. Very disappointed!
UnhappyGuest454
|1 review
Not sanitized and not clean Our FIRST room was disgusting. Dirty toilet, dirty frig, gross oven. Big red spit on floor, rubber ripping off baseboards, cabinets that don't close. Smelled like smoke. We changed room. It was clean-er, but not really. Not sanitized. Lightbulbs that don't work, dirty oven, dirty fridge and freezer, syringe cap on bathroom floor, dust was gross. Bed was old and creaky. Woke up with a sore back. We should have left but were too exhausted to leave after a 10hr drive. Elevator was sticky and gross. Dirty panel, wiring sticking out, broken elevator lights. Vacuuming, changing the sheets does not mean clean and DEFINITELY not sanitized. This was a motel 6 level with. Residence Inn sign. Marriott, check this place and give me a refund.
rcmerrittjr
|1 review
Awesome Place to Stay We booked this on the road and had a late arrival. Everyone who works here is friendly and knows their job well. The room was clean and spacious. Everything shouts this is a new hotel. The fact it's been here for seven years speaks to the care the staff takes in keeping it looking great.

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