Red Roof Inn Jacksonville - Cruise Port

Jacksonville, Florida United States of America

Red Roof Inn Jacksonville - Cruise Port
3.5
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Jasmine T
1 year ago
Sorry if my children offended other guests Stayed here other night with my children and overheard a lady complain about my kids crying. I have a newborn and just my son was crying was rude and insensitive. I travel with my kids all the time. The staff here is great. Don’t have nothing negative to say. Yes the hallways need to be clean better, housekeeping needs to clean a little bit better. I ask for clean linen and the gentleman just looked at me like I said something foreign. Went downstairs later that night and ask the night clerk for clean linen and she gave me clean linen and even put them on the bed for me. I can’t remember her name but she works at night. I offer her a tip and she refused but ask for review. This is for her and the other lady that work in the morning. They have done a great job.

Property Location
With a stay at Red Roof Inn Jacksonville - Cruise Port, you'll be centrally located in Jacksonville, within a 10-minute drive of Jacksonville Zoo and Gardens and River City Market Place. This hotel is 9.1 mi (14.6 km) from VyStar Veterans Memorial Arena and 9.3 mi (15 km) from TIAA Bank Field.

Rooms
Make yourself at home in one of the 59 guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.

Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and concierge services.

Business, Other Amenities
Featured amenities include a 24-hour front desk and coffee/tea in a common area. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Megan H
|1 review
Stay. Far. Away!!! Stay far away!!! We left without staying. My husband had already paid and they refused a refund so we just lost the money. I called and made a police report. Extremely scary experience. Personally witnessed 2 drug deals while waiting in the parking lot, could not get to the door due to too many people loitering. Extreme smell of weed all over the property. I didn’t fit in with the crowd, and that was pointed out by someone there, then I was pointed at by everyone loitering. It was then that I looked around and realized there was someone in nearly every vehicle around me just sitting there, watching me. I immediately called my husband back out and we left. No idea what was going on, but very scary. I now see this (perhaps the same crowd?) is a regular issue.
Marcia L
|1 review
Scary experience! The only thing missing was yellow crime tape! Numerous men loitering inside and outside some without shirts, most with pants hanging below their buttocks. One man was smoking in the hallway. Left without staying.
Jasmine T
|1 review
Sorry if my children offended other guests Stayed here other night with my children and overheard a lady complain about my kids crying. I have a newborn and just my son was crying was rude and insensitive. I travel with my kids all the time. The staff here is great. Don’t have nothing negative to say. Yes the hallways need to be clean better, housekeeping needs to clean a little bit better. I ask for clean linen and the gentleman just looked at me like I said something foreign. Went downstairs later that night and ask the night clerk for clean linen and she gave me clean linen and even put them on the bed for me. I can’t remember her name but she works at night. I offer her a tip and she refused but ask for review. This is for her and the other lady that work in the morning. They have done a great job.
Adreyenne H
|1 review
Security Proteus calling me the n-word What kind of establishment well known as red roof inn allowed a security to harass and called me and my nephews the n-word. And the man who also worked that Saturday night also refer to us a n-word. Security told us we had to leave we roof doesn’t allowed visitors and had the nerve to call us n-word. That discrimination at its finest. No human being should be talked to or feel less of a person in this day and age. I will not stop until justice is prevail.
Demo T
|1 review
Me and my husband had a great vacation I had a great stay at the red roof with ms.Alex she does her job very well and makes my stay feel very comfortable me bd my husbad had a great stay and love the view of the hotel she talk to the customers with much respect

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