Baymont by Wyndham Jacksonville

Baymont by Wyndham The hotel is very clean, in a quiet area but with easy access to all attractions/local restaurants. The staff were very friendly. Continental breakfast always included hot scrambled eggs and some days included sausage. We will definitely stay again

In town for wife's funeral, worst hotel stay ever. We contacted Baymont at 1914 Southbrook Rd Jacksonville, I'll. Wed to see about early check in & they said it would be fine. We got in & were told no, could not check in for 3.5 hours. We were almost late to my wife's great grandmother's funeral. The lady checking me in was incredibly rude and yelled at me about not understanding that the new employee didn't know the policy. The toilet did not work in room 111, our assigned room the entire time we were there, and there was no hot water after midnight. They knew ahead of time we were coming in for a funeral, the managers behavior was rude and I did not deserve to be yelled at when I was simply trying to get my distraught wife to a funeral in a timely manner, and put my elderly sick cat somewhere safe. I would not recommend this hotel to anyone. There is a sign in the guest bathroom saying to hold down the lever so the toilet doesn't clog, if they know that's a problem they should fix the problem or put the signs everywhere.

Great place to stay! Love this place! The entire staff is friendly as can be always making sure your stay is great! This is where we stay every time we're in town and have never been disappointed. A huge thank you to them for making us feel welcomed and at home!

NASTY & DISRESPECTFULL ATTITUDES!!! I was in town on a business trip.I called this hotel early this morning at 0731 & asked the front desk if they have a early check in available since I arrived early that morning.The female I spoke w/ told me they will have me a room available at 11am & to just come on in.With that being said I went ahead & booked my reservation online.At 11am I called to see if the room was ready this time speaking to a different female staff member/manager.She was very rude & disrespectful.She pretty much called me liar by telling me in a very hostile & disrespectful that only she & 2 other employees was working at that time and she said in the same negative tone that nnone of them told me that when infact they did..She was very argumentative & disrespectfull towards me.I assurred her someone did and she continued to call me a liar etc... Never in my 50 yrs on this earth have I ever experiance such a horrible,rude nasty person! As a result of her bad attitude I cancelled the res. and went across the street to another hotel.I also got in early ad staff was very welcoming and professional. This person at the Baymont Inn cares nothing about others and has no respect for anyone.I really hope they correct this persons unprofessional conduct and provide her with more training that she desperatly needs.I DONT RECOMMEND THIS PLACE TO ANYONE! If you want a great stay just go across the street or to another town who wants our business and treat us with respect. GREAT CUSTOMER SERVICE IS EVERYTHING!!!!

A Surprisingly good room at a great price! No problems stay , nice room at a great rate! Breakfast wasn't ready when we left at 5 AM , not a problem it was a "continental Breakfast " so , muffin and coffee anyway ... Was alot cleaner and better price than our stay in Bemidji a couple nights ago!