Sleep Inn & Suites Jacksonville near Camp Lejeune

If you need to get away in Coastal North Carolina! Me and my family were trying to get a beach vacation and found this little gem in Jacksonville. I usually stay at hotels in this chain and love them - this did not disappoint. This hotel is close to restaurants, shopping, and Camp Lejeune and no more than an hour away from Morehead City, Atlantic Beach, and Fort Macon. Let me tell you about why you should check out this hotel. The front desk knows their customer service and made us feel welcome when we arrived after spending the day at Atlantic Beach. Although we booked through a third-party vendor, the room that I booked was perfect for us. The breakfast the next morning was the perfect start to a morning. There is enough room for everyone and the selection and hospitality was spot on. The bed sleeps great and there were enough pillows for me (I can sleep with more than two pillows!) I cannot begin to recommend this property if you have family members at Camp Lejeune or want to visit our beautiful beaches. Please check them out!

Week visit The hotel is so so. Needs to be updated some. Beds are comfortable. Pool needs to be cleaned. Some of the employees are nice. Probably would not stay here again. Fridge doesn’t stay cold. Air conditioning unit had a broke vent. They will clean everyday

ROACHES & INCOMPETENT MANAGEMENT ROACHES & INCOMPETENT MANAGEMENT! DO NOT STAY HERE! Multiple issues including roaches that the hotel could not care less about and horrible managers who avoid speaking with customers to resolve issues. In addition to the roaches, my bill was incorrect & it took several weeks for them to fix. I called repeatedly over multiple weeks to speak with a manager and was constantly told they'd call me back but didn't. When I called, the manager was always "on the other line" or not there. With all the runaround, I called the corporate office who gave me the General Manager's contact info, but he also never got back to me. Corporate was unable to help in any way as they said the hotel is basically independent. When I experienced roaches at a quality establishment and informed them via a satisfaction survey, the manager called to apologize and comped me a free night. At Sleep Inn I couldn't get anyone helpful on the phone ever. Horrible customer service and Pests!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Don't do it Our first room was horrible. The smoke detector was beeping. We were told to unhook it. There were stains on the sheets, the lamps were rusted out, the floor had not been vacuumed, and the room had not been dusted for months. The bathroom door did not shut all the way, the tub had pink water residue and chipping paint. The ceiling had mold on it and a hole were the fire sprinkler had been replaced but not done do correctly. The toilet was so close to the sink you could wash your hands while using the bathroom. We asked to move rooms and our second room was barely in better shape. The ceiling had a large brown stain on it, there were stains on the sheets, we found napkins in the sheets from a fast food restaurant, and the fixtures were falling apart. The beds were small. We had double bed room which consisted of 2 full size mattresses. Which is only big enough for 1 person to sleep comfortably. The beds were lifted high off the floor. All of my family members are almost 6 ft tall and we struggled to get on the beds while the toilets were close to the ground. The breakfast area was dirty and the majority of the tables were unstable. Guests were trying to find tables that they could use safely. Customer service was poor. While they gave us a different room there was no apology or anything. They simply told us to see if that second room would work for us. I paid almost 350.00 for poor service, poor rooms, poor breakfast for 4 days and 3 nights

Weekend visit As some reviewers have noted, the hotel is clean. I had some noisy neighbors in an adjoining room but that's not the hotel's fault. My keycard didn't wok on return to the hotel each time, but the front desk was helpful in fixing it. The breakfast area had some eggs and sausages but they were out when I arrived, wish they refilled those more often, but they did have other good alternatives. I'd stay here again.