Travelodge by Wyndham Juneau

Juneau, Alaska United States of America

Travelodge by Wyndham Juneau
3.5
Availability
ljames393548
1 year ago
Close to Airport Staff friendly, shuttle service to/from airport and downtown area. No pool. Attached restaurant closed-had a short walk to diners in weather. Rooms/beds little dated, but overall acceptable.

Amenities

Airport Shuttle - Free
Parking - Free
Internet - Wi-Fi - Free

Property LocationWith a stay at Travelodge by Wyndham Juneau in Juneau (Mendenhall Valley), you'll be within a 5-minute drive of Glacier Gardens Rainforest Adventure and Mendenhall Golf Course. This hotel is 2.4 mi (3.8 km) from Alaska Powder Descents and 2.9 mi (4.6 km) from University of Alaska-Southeast.

RoomsMake yourself at home in one of the 86 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and portable fans, and housekeeping is provided daily.

AmenitiesMake use of convenient amenities such as complimentary wireless internet access, a fireplace in the lobby, and a vending machine.

DiningTake advantage of the hotel's room service (during limited hours).

Business, Other AmenitiesFeatured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Fearless21332775397
Merely acceptable The staff were polite and helpful. The room was clean and the beds were comfortable. On the other hand, the only wall electrical outlet near the beds was hidden behind a bed. Both beds had heavy headboards. The restaurant was closed. The exterior of the building needs maintenance. All in all, the Travelodge by Wyndham Juneau was at best merely acceptable.
Rick T
Horrible front desk staff As with other reviews- horrible customer service. Very rude front desk people. No knowledge of how to check in properly. Lazy. Cleaning staff very nice. Rooms- old and dated. Not worth over $300 a night. Dirty. We didnt have a vanity in our room, no outlets, coffee maker on a shelf with no place to put or plug in. Carpet disgusting. Definitely stay somewhere else. Some rooms didnt even have screens.
Angel K
Horrible customer service from most of the staff and unclean rooms When we called the night before to see if they had rooms available, we were quoted $215 a night so we made a reservation. When I called to talk to Tatiana, she said she made the reservation the next day at 920 am. We didn’t even talk to her. When talking to Tatiana, she was rude and swore she’s the one who made the reservation and their rates change daily and that the room was $300 and up and that our rate of $274 was a discounted rate for us! Even looking online, their rates start at $195 and up. When we checked in, the lady barely even spoke to us and was not nice at all. Even during the stay, she was not friendly. Not to mention, the room we stayed in smelled like pee so we had to leave our window open to air it out, the carpet was nasty and sticky in some areas. The service and quality of the hotel has gone way down over the years which is unfortunate.
ljames393548
Close to Airport Staff friendly, shuttle service to/from airport and downtown area. No pool. Attached restaurant closed-had a short walk to diners in weather. Rooms/beds little dated, but overall acceptable.
emalekyar
Worst hotel stay ever The room smelled so strongly of cigarettes, I’m pregnant so this bothered me a lot. The shower did not drain so when I showered there was just a foot of water around my feet which is disgusting. There was a suspicious vehicle circling the parking lot and we were concerned about our vehicle getting broken into. They looked like they were casing the parking lot. There were literally 20+ long black hairs in the sheets. Would not recommend staying here. It’s very outdated and the whole building reeks of cigarette smoke.

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