The Plaza Hotel Downtown, Trademark Collection by Wyndham

Kamloops, British Columbia Canada

The Plaza Hotel Downtown, Trademark Collection by Wyndham
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ChristineW778
247 days ago
Top Notch Five Stars and a Breakfast to remember in 503 I was treated as if i was home. I had alwsys loved The Plaza and its rich Kamloops history. I have attended many functions and staycations in my favorite hotel in this city full of hotels they deliver REAL and ACTUAL CUSTOMER SERVICE! I really dont give ANY business my money unless you deserve it. In this time of the holiday season i expect, no demand to be treated like i matter and not spoken down to by some snotty college kid in a cheap polyester suit and aldo cick clack shoes thinking they are high end ..if you think i cant walk out and get treated like a number in a system anywhere your wrong so pour it on i am a customer service elite i trained with the crew at London Drugs sweethearts and i know when your doing it right! Congradulations Plaza , you indeed are the oldest hotel with class and stabdards you are friendly and curtious and you do all you can. If you dont know , you find out and if you ever error you correct. Thank You for never waivering through new ownership . Lovely clean suite as always with every room , clean crisp soft linens and the heritage rooms dont stink of stale smoke or booze . The furnishings are beautiful and not new but pristine. Very much a nostalgia trip back to a different time . Your staff are amazing . ..and the breakfast before a departure was a secret until recently when i was blown awsy by a Huge top notch beautiful breakfast spread better then most weddings iv attended! Free .. like a proper sit down linen napkin hot breakfast that really blew any other cont breakfast out of the water.. no brown bag to go with a nutrigrain bar!! There was real hot eggs and real bacon and real coffee and fresh toast omg cereal and milk in a plastic bowl nooooope there was hot toast n jams real juices and fresh hot coffee with real creAm .. not coffeemate packets with one being the stupiest tiny pack., real proper tea and cream and sugar!!! Thank you so much for another lovely visit .. And you really are in another legue , thank you . and to the rest of the hotels ... you need a staff meeting you know who you are aberdeen and north kamloops i expect better .. chain hotels you too , your snotty delusional staff are rude and dont know any details about anything and dont care . Knowledge and tone and when i ask if a particular room has a soaker tub , jet tub, shower or a city view... you better know or find out .. you had not trained staff or left a guide or legend to quick ref and fake it... Now maybe in this day staff will learn their job not just be a body in a chair. If you want my money , sell me on you and your establishment n treat me like a customer was always treated ! Five stars to The Plaza . I am The Blondebitch on instagram _

Amenities

Internet - Wi-Fi - Free
Restaurant

Property Location
A stay at The Plaza Hotel Downtown, Trademark Collection by Wyndham places you in the heart of Kamloops, steps from Lansdowne Village Shopping Centre and Kamloops Art Gallery. This family-friendly hotel is 0.1 mi (0.2 km) from Lake City Casino Kamloops and 0.3 mi (0.5 km) from Kamloops Museum and Archives.

Rooms
Make yourself at home in one of the 67 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.

Amenities
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional features at this Victorian hotel include wedding services, a fireplace in the lobby, and complimentary use of a nearby fitness facility.

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
ChristineW778
|1 review
Top Notch Five Stars and a Breakfast to remember in 503 I was treated as if i was home. I had alwsys loved The Plaza and its rich Kamloops history. I have attended many functions and staycations in my favorite hotel in this city full of hotels they deliver REAL and ACTUAL CUSTOMER SERVICE! I really dont give ANY business my money unless you deserve it. In this time of the holiday season i expect, no demand to be treated like i matter and not spoken down to by some snotty college kid in a cheap polyester suit and aldo cick clack shoes thinking they are high end ..if you think i cant walk out and get treated like a number in a system anywhere your wrong so pour it on i am a customer service elite i trained with the crew at London Drugs sweethearts and i know when your doing it right! Congradulations Plaza , you indeed are the oldest hotel with class and stabdards you are friendly and curtious and you do all you can. If you dont know , you find out and if you ever error you correct. Thank You for never waivering through new ownership . Lovely clean suite as always with every room , clean crisp soft linens and the heritage rooms dont stink of stale smoke or booze . The furnishings are beautiful and not new but pristine. Very much a nostalgia trip back to a different time . Your staff are amazing . ..and the breakfast before a departure was a secret until recently when i was blown awsy by a Huge top notch beautiful breakfast spread better then most weddings iv attended! Free .. like a proper sit down linen napkin hot breakfast that really blew any other cont breakfast out of the water.. no brown bag to go with a nutrigrain bar!! There was real hot eggs and real bacon and real coffee and fresh toast omg cereal and milk in a plastic bowl nooooope there was hot toast n jams real juices and fresh hot coffee with real creAm .. not coffeemate packets with one being the stupiest tiny pack., real proper tea and cream and sugar!!! Thank you so much for another lovely visit .. And you really are in another legue , thank you . and to the rest of the hotels ... you need a staff meeting you know who you are aberdeen and north kamloops i expect better .. chain hotels you too , your snotty delusional staff are rude and dont know any details about anything and dont care . Knowledge and tone and when i ask if a particular room has a soaker tub , jet tub, shower or a city view... you better know or find out .. you had not trained staff or left a guide or legend to quick ref and fake it... Now maybe in this day staff will learn their job not just be a body in a chair. If you want my money , sell me on you and your establishment n treat me like a customer was always treated ! Five stars to The Plaza . I am The Blondebitch on instagram _
E9390VYgarys
|1 review
I'll Be Back A charming, older hotel. Small elevator, but more than adequate for my needs, I don't travel with excessive luggage. Breakfast was scrambled eggs, sausage, fruit, juice, baked goods. Room was excellent, but not perfect. Great for a 3 star hotel. Parking right next door. It is downtown so there was a person sleeping on the street, but no reason for concern. Plenty of dining/drinking options within a short walk. Under Belly was a great choice for dinner around the corner.
tessab166
|1 review
Would Not Recommend This is an older hotel in downtown. They lobby is nice and the bed was comfortable but the room should be better maintained. Please be aware of the parking situation. There are limited spots next to the hotel. If that lot is full, the lot you need to park in down the road is not ideal at night.
Z7308OSdianaj
|1 review
The Plaza Hotel The breakfast could have been better. They could have added sugar free jam. And the elevator is too old it cannot hold the luggage cart. The hotel is very old and it does not represent itself in the pictures. There is a lot of transient people hanging around.
jenniferanngates
|1 review
Cheap, not in a good way. I would not stay here again. The price was not cheap, but the hotel is very old and not with rustic charm. Unless you are used to staying in cheap motels, I would not stay here.

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