Hampton Inn Kansas City The Legends

Kansas City, Kansas United States of America

Hampton Inn Kansas City The Legends
4
Availability
N8308ZAcarolb
1 year ago
Poor service. It felt like I was bothering the check in staff As a diamond member I asked for a snack and was asked to Give My water back. Usually you are given a water and some snack. Here I was given a water and when I asked for 1 snack I was told I needed to give the water back. Poor service for a diamond member

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property LocationWith a stay at Hampton Inn Kansas City The Legends in Kansas City (I-435 West), you'll be within a 5-minute drive of Legends Outlets Kansas City and Village West. This hotel is 0.3 mi (0.4 km) from Children's Mercy Park and 0.3 mi (0.5 km) from Great Wolf Lodge Water Park.

RoomsMake yourself at home in one of the 76 air-conditioned rooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

AmenitiesBe sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access and a vending machine.

DiningA complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Business, Other AmenitiesFeatured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Road34467462191
|1 review
Pick a different hotel. I called to see about early check in and was offered to sit outside to wait for our room if we arrived before 3. The front desk staff seem clueless. If you needed something they didn’t really care. Usually hot water is replaced throughout the day but when I asked if there was going to be more I was told no. The GM is extremely rude and needs to learn about customer service. She was very harassing and threatening. We thought we had booked a nice hotel but then almost checked out after the first day of being there because we were fearful of staying. The room was never cleaned and towels never replaced the entire stay. The pool was over chlorinated. We try to stay at Hilton’s every place we go but probably won’t ever stay at a Hampton Inn. I would not recommend this hotel to anyone and plan on speaking to corporate about the GM’s treatment towards us.
N8308ZAcarolb
|1 review
Poor service. It felt like I was bothering the check in staff As a diamond member I asked for a snack and was asked to Give My water back. Usually you are given a water and some snack. Here I was given a water and when I asked for 1 snack I was told I needed to give the water back. Poor service for a diamond member
shannonr251
|1 review
Do not stay here There is not a low enough score for this hotel. Save your money. Like others I had pubic hair in the shower, a room that wasn’t cleaned, the elevator didn’t work and the man at the front desk with the glasses and beard might be the rudest Hilton brand employee I’ve ever dealt with and I travel weekly. Just awful. Did I mention mold in the bathroom and public hairs in the shower? Run far away.
BJ J
|1 review
Choose another hotel The hotel is very dated. There was hair still in the bathtub when we checked in. On the second day, we asked for new towels and for our room to be cleaned with the bed made. The towels were placed almost immediately, but the room was not cleaned nor the bed made. The inner fitted/zipped sheet on the box spring had a stain (not sure if chocolate, blood, or poo). Not our best stay at a Hilton.
Daniel T
|1 review
DO NOT STAY! This place is a run down dump. Badly showing age everywhere. Floors are filthy, bathroom filthy. Staff seems stoned - there’s no discussing anything with front desk. No maintenance staff on site at night to fix anything. I stay in hotels about 100 nights a year - this one is easily the worst place I’ve stayed since Covid.

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