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Sunrise Suites Resort

Key West, Florida United States of America

Sunrise Suites Resort
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Retired1811
4 years ago
Nice place away from the crowds with parking! After one planned trip in May 2020 went away due to COVID, I got a credit for a future stay from Vacasa, the rental agency. My original booking was near Duvall Street, but when I decided to rebook for January, I wanted a place away from the crowds with parking! Sunrise suites worked great for two couples. Our suite (205) overlooked the pool and hot tub and was well furnished. Both beds were comfortable and the kitchen had everything we needed. There were hand sanitizers everywhere. The hot tub/SPA was excellent. Four chairs on the balcony made for great evenings sipping wine while watching the pool hijinks. It was just a short drive down to the main tourist area of Key West. The only beef was that the couch has seen better days, but that’s a minor issue.

Property Location
With a stay at Sunrise Suites Resort in Key West, you'll be by the sea and convenient to Key West Art and Historical Society and Smathers Beach. This condo is within close proximity of Fort East Martello Museum and Gallery and Robbie's.

Rooms
Make yourself at home in one of the 43 air-conditioned rooms featuring kitchens with refrigerators and stovetops. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include phones, as well as safes and separate sitting areas.

Amenities
Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and an outdoor tennis court. Additional features at this condo include complimentary wireless Internet access, concierge services, and barbecue grills.

Business, Other Amenities
Featured amenities include laundry facilities and an elevator (lift). A roundtrip airport shuttle is complimentary (available on request), and a ferry terminal shuttle is also provided at no charge.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Dad_from_the_Midwest
|1 review
Not recommended This place has several big problems, and I would not return: 1. It is run down. Lots of things in our suite were not in very good condition - marked up, peeling paint, pots and pans scratched up, dishwasher clunky and loud, etc. 2. Unfriendly and unaccommodating management. 3. Mess - people have a tendency to leave their trash in the hallways, rather than use the trash chute, which creates a stench if you happen to be next to the trash chute. The writeup describing the suite did not mention this. 4. The location is really far away from everything on the island, and being right next to the airport, you hear jets landing and taking off. Basically, it's not enjoyable to hang out here, which might not be a problem if you have a packed schedule and are not planning to spend any time in the suite, but it isn't ideal.
Retired1811
|1 review
Nice place away from the crowds with parking! After one planned trip in May 2020 went away due to COVID, I got a credit for a future stay from Vacasa, the rental agency. My original booking was near Duvall Street, but when I decided to rebook for January, I wanted a place away from the crowds with parking! Sunrise suites worked great for two couples. Our suite (205) overlooked the pool and hot tub and was well furnished. Both beds were comfortable and the kitchen had everything we needed. There were hand sanitizers everywhere. The hot tub/SPA was excellent. Four chairs on the balcony made for great evenings sipping wine while watching the pool hijinks. It was just a short drive down to the main tourist area of Key West. The only beef was that the couch has seen better days, but that’s a minor issue.
g a
|1 review
Overpriced, non-accommodating, dirty We'd made reservations for this place since Sept. 2019, like 10 months in advance. Then Corona came around but we didn't cancel since we had no clue how long it'd last. Three months later we decided to cut our vacation short as it had taken a toll on us but Vacasa, Sunrise Suites Resort management parent wouldn't hear of a cancellation or even a day cut short! Orbitz, whom we booked through, could't get anything done for us with them either. We were shocked and didn't expect such stubbornness during these hard times. We booked at full premium of $300/night, while rates had significantly dropped since then due to Covid-19..no rate changes or price adaptations were made or done for us. At arrival we were simply sent away because the rooms weren't ready yet, so they said, and since we were 1,5 hour early for check in, we couldn't really raise the issue. They could've offered pool side waiting or so but to just sent your clients in waiting away is just rude! We noticed food wraps in the parking lot, WiFi was extremely slow and absolutely no beach access (while the front desk had suggested otherwise over the phone before arrival!), bikes weren't free for tenants (as they were at Lime Tree Bay Resort, as were kayaks and peddle boards!), but had to be rented, no tennis court as shown in their website, no gym..only a pool for leisure. Sad..better go elsewhere instead of getting locked in here people!
Allan D
|1 review
Pleasant suite. Clean on the back end of Key West There were 4 of us and it worked quite well. The other couple would have like single beds rather than a king size. The pull out was quite uncomfortable. The place was clean and well cared for. Quite livable.
JulieE468
|1 review
Family vacation Nice pool and hot tub area & warm water. Condo was great for 2 couples as each bedroom was a suite. Great area for taking walks along water. Guest services were very helpful and friendly. Short drive to Duval street where all the action and bars are located.

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