Delta Hotels by Marriott Orlando Celebration

The county of Florida fees It was our first time and we had the best moment of our lives we all liked it the only big problem was the county of Florida fees we were forced to pay which we didn’t know about it it was hush on top of that we were told we still have balance to be refunded but when checking out we were charged $130-00 and we were promised to be refunded the balance and $130 total _ $240 till today no refund received There was a guy doing time share at reception he is an outstanding person he made us to feel like we are at home we loved it

Fab hotel in a great location Fabulous hotel in a perfect location. It has a great choice of nearby restaurants. Family room was roomy and it was very clean. breakfast was good value for money. We used it as our base to visit Disney and most parks were 10/15 mins away. We did a mixture of the shuttle buses and Ubers to avoid car parking at the parks. Staff were very helpful & friendly. Would definitely visit again. P.S. I have seen posts about a mouldy smell but I didn’t experience that. If anything , I think air conditioning smells a bit odd for those of us from the uk.

BEWARE: PLEASE MAKE SURE TO SAFEGUARD YOUR ITEMS AT ALL TIMES WHEN VISITING THIS RESORT. The location and the resort is great, extremely nice. Unfortunately, their customer service is horrendous. We were there for a weekend in March 2025, and all was great until we checked out. My gf left two pairs of diamond earrings valued at $2,000+, and we called immediately after leaving the room (within 5-10 minutes) and spoke to the front desk, who assured us they would reach out to the maids cleaning our room to recover those items. We never heard back from them. We called again, they said they would look into it. We did not hear back from them. This issue has been ongoing for months, and now we find ourselves dealing with their insurance company, who has recently denied our claim. BEWARE: PLEASE MAKE SURE TO SAFEGUARD YOUR ITEMS AT ALL TIMES WHEN VISITING THIS RESORT.

Quality Hotel at a low cost Great experience for the price. The pool area and restaurants were great. The only critique is at the end of the evening when the bar/restaurant at the pool was closing, the security guard who came over to inform us that the restaurant was closing was unnecessarily aggressive and rude.

A great location - So much potential! We stayed at this hotel, as a family of three, for two weeks during the UK Schools Easter holiday. We arrived at around 10pm and check in was fine. We had booked with Virgin Holidays so received complimentary car parking and resort fees which we were grateful for as these would have really stacked up over a two week stay. Our room was okay but there was quite an unpleasant smell coming from the bathroom. This smell never really went throughout the entire two weeks and, in hindsight, we should have asked to be moved however we didn’t really spend that much time there and could not face packing everything and changing rooms. Storage for our clothes was just about adequate, although another chest of drawers would have been useful. We asked for more coat hangers from Reception and these were delivered to us within 15-20 minutes from requesting them. Beds were comfortable but the pillows were shocking! We used our neck supports that we used for the aeroplane flight as a pillow for the duration as we could not get comfortable with the soft pillows which offered absolutely no support for our necks. The tea and coffee making facilities and water were really appreciated. Also, the fridge was really useful and a very welcome addition to our room. There were token operated washing machines and tumble dryers on each corridor which were an absolute God send! The first time I used the washing machine, it worked great, but I unfortunately had an issue with one of the machines on the second occasion as it gobbled my tokens but did not run the cycle I had selected. I went down to Reception to see if they could help but as the machines are provided by an external company, they were unable to help or get involved. They advised me to telephone the number listed in the Laundry Room. My UK mobile phone would not work when dialling the US telephone number, so I gave up. The hotel bar served a limited menu but after our first full day we decided we were too tired from our previous days travelling to go out for dinner so thought we would order food from the bar. It was a bad move! The service was slow and consisted of two waiters who were running themselves into the ground trying to take orders, clear tables, bring the food, etc. I felt genuinely sorry for them. My son’s and my pizzas arrived, and we had eaten them by the time my husband’s food came. We had to wait ages, and I mean AGES, to pay our bill too. I think the hotel needs to decide whether they offer food at the bar or not and invest in MORE STAFF, if they decide to continue to do food. The pools and pool area were nice and very clean. The large pool was really cold but maybe if the weather had been hotter, that would not have mattered as much. Location-wise, this hotel is PERFECT. Literally minutes away from the Disney parks and around 20 minutes to Universal. There was a Nike Outlet Store, a Wendy’s, a Twistee Treat ice cream place and other shops and restaurants very close by. We went to the Little Italy Italian nearby which was very disappointing and the Golden Corral which was also a bit rubbish. All in all, this hotel is an ‘okay hotel’ with one thing that definitely goes in its favour – an excellent location. It has so much potential to be an amazing hotel though and I really hope it lives up to its potential one day. The staff, generally, were all pleasant and obliging and deserve to work somewhere that receives a committed and full investment by its management and head office. I would urge the Mariott Bonvoy Group to invest more in this hotel and it could definitely be a five star trip advisor rated hotel!