Delta Hotels by Marriott Orlando Celebration

Never Again To begin, I booked this hotel because Marriott is (was) a trusted brand for me. I stay in Orlando about once a year and compared prices with other hotels and chose Delta because it appeared to be the best value. Problems began at check in - The hotel disclosed a parking fee but no resort fee in the pricing (I'm aware of resorts using this to advertise a lower rate). When I got to the hotel I was told I had to pay a $24 per day parking fee AND a $25 per day resort fee which was not disclosed in the original reservation (see screenshot). Florida has passed a law prohibiting this which takes effect in June 2026. HOWEVER, the FTC passed a law against it effective May 2025 and I will be filing a complaint under that law. Had I known about the fee I would have stayed at Holiday Inn which was nicer, closer to Disney and (I know now) cheaper than Marriott. I requested an ADA room as I have had both my knee and hip replaced and I am prone to falls. Not only did they give me a standard room, but they put me in a building with a broken elevator (see photo). The manager tried to blame the travel agent, but as you can see from the image of the TV it says "Welcome Stuart" (i.e. they gave me someone else's room). If you make a mistake then say so; don't gaslight me and try to put the blame on me. When I got to the room the HVAC was set to 65 degrees. I set it to 72 at which point it turned off and noticed what smelled like mildew. I turned the fan to constant on to reduce the smell but had to listen to it every time I was in the room. Other issues included: * torn drapes in the room * threadbare carpet * something on the bathroom mirror that looked like mildew * some sort of absorbent pad floating in the water outside The deferred maintenance is unacceptable because most of it is an easy fix. So are the issues with desk staff - retrain them and explain the law to them or replace them. I won't come back to this hotel and it will be a long time before I stay at a Marriott property based on this experience.

Virgin vacation to delta marriot celebration A little sceptical reading previous reviews, however we had no complaints regarding this hotel, it's an older hotel that has been updated to include a beautiful lobby and bar area on entrance, grounds are well maintained with a large car park at rear, the rooms/bathroom are modernised to a good standard similar in size to a premier inn, Our room overlooked pool (Bay building) with no noise issues from other guests. We booked with virgin, which includes resort fees. However first choice/ tui guests are charged a reduced fee of $11 per room per night (not clearly shown on website) with free parking when staying 7 nights or more ($25 otherwise). Uber is around $10 to Disney Springs depending on time of day. There are 2 pools with smaller one heated, with plenty sunbeds/ towels and a modern pool bar with reasonable prices. On site gym,bar/cafe Starbucks and very small essentials shop. All staff were friendly and helpful with full daily maid service supplying clean towels and bottled water which we stored in the room's fridge . Would recommend this hotel as very good value for money.

Beautiful property and great staff. Rooms are in excellent condition. The hotel is beautiful following a recent major renovation. Interactions with all staff were fantastic. I even had a chance to make small talk with the GM for a few minutes. It seems like everyone is on board with making guests feel welcome and providing great service. One snag, the resort fee can be applied to daily breakfast but their system didn’t apply the credit on the morning I checked out (online) so I had to call to get the charge reversed. It was fixed easily by the front desk staff and probably would have been caught if I had checked out in person.

Check in Cory checked us in and was very friendly and helpful. We appreciate his hospitality. He made check in an enjoyable experience.

Poorly manned hotel The hotel is big but poorly staffed. The breakfast is not served properly and you have to wait for long. Rooms are ok but too distant from lobby and restaurant.