Americas Best Value Sandman Inn

Many thanks! I have made lots of reservations for our employees and have always received outstanding customer service from Rain Maher. I know she wears many hats for the hotel but is always willing to help me with so many requests. I appreciate all she does for me and our employees. Great job!! Many thanks for such an outstanding employee!

They DO customer service without making a big deal of it This is the second America's Best Value Inns I have been impressed with (other one is in Rehoboth DE). So not sure if it's the chain or local management but for us this modest newer hotel was quite nice so not sure about the dismal reviews. Indoor pool was large and swimmable, a plus for me although it wasn't heated too much and required real swimming! Jacuzzi to warm up in afterwards. The fitness room was small but I got a nice workout on stationary bike, full rack of nice weights and the right toys (bench, firm Swiss ball & very firm bosu, set of cables for pull downs). Room was spacious, good bed, desk &chair, good Wifi. We had a morning Zoom meeting and asked for another office chair which clerk immediately got for us. Breakfast included egg&sausage sandwiches and breakfast burros. Some large people somehwat "cleaned out" the good stuff, my husband reported before I got there, but the staff replenished everything pretty quickly and it was a reasonable breakfast. Not much fruit I guess. I told the clerk I had read pronouncements about customer services at other places we stayed but that they just did it. She said that made her day and she was going to share this with the manager. They had a sign about being short staffed and we noticed maids were still cleaning rooms at our arrival but room seemed in good shape. Only thing that did not work was an old radio clock we did not use. Bathtub with very hot water (one of my requrirements) and the usual in room coffee, microwave, fridge rounded out a nice stay.

Stay elsewhere if you can. We were stuck here for 4 days because it is the ONLY pet friendly place in town. It is in dire need of an upgrade. Furniture is damaged, old, stained, dirty. The rooms are not very clean with dirty sheets, and the floor was disgusting. It seemed the floor (vinyl plank) had not been washed in years. Our feet were black after 5 min of walking on the floor. They did wash it on day 3 with minimal improvement. At least is was very expensive :( We would not stay here again.

Clean and comfortable Clean room, decent accommodations, rate was 126$, on Travelocity, normal rate was 156$. I’d stay here again for sure, but wouldn’t pay 156. Quiet, clean, on the likes of a Ramada or Best Western, plenty of well lighted parking

Not clean or inviting I stayed here while doing a road trip around Eastern Oregon. The room I had was pretty bag. The bed was saggy and there were several dark hairs on the top sheet. There were no blankets on the bed, basically it was 3 sheets. There was no extra blanket or pillows in the room either. The paint was peeling in the bathroom and the TV remote stopped working after about 15 minutes. (not a battery issue) My sister's room smelled like urine...REALLY badly. We were both VERY happy to get out of that place and would never stay there again or recommend it to anyone!