Holiday Inn Express Hotel & Suites Lake Charles by IHG

Lake Charles, Louisiana United States of America

Holiday Inn Express Hotel & Suites Lake Charles by IHG
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jermainee403
270 days ago
Customer Service Customer Service was awesome also Ms Ramona at the front desk was very professional and patient. Room service made sure I had sufficient supplies and the place was super clean. My stay was for almost a week and I enjoyed every second of it, breakfast was served every morning with sufficient juice, fruits and pastries. The breakfast attendant was very pleasant and kind also.

Amenities

Pool - Outdoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Lake Charles, Holiday Inn Express Hotel & Suites Lake Charles by IHG is a 5-minute drive from Children's Museum Lake Charles and 5 minutes from Lake Charles Civic Center. This hotel is 5.4 mi (8.7 km) from Prien Lake Mall and 6.2 mi (10 km) from McNeese State University.

Rooms
Make yourself at home in one of the 81 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.

Dining
A complimentary buffet breakfast is included.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
jermainee403
|1 review
Customer Service Customer Service was awesome also Ms Ramona at the front desk was very professional and patient. Room service made sure I had sufficient supplies and the place was super clean. My stay was for almost a week and I enjoyed every second of it, breakfast was served every morning with sufficient juice, fruits and pastries. The breakfast attendant was very pleasant and kind also.
paultJ3704WD
|1 review
Musty room, very nice staff Our front desk person, Ramona, was very nice. The boys enjoyed the outdoor pool. Our room was very musty smelling, and did not improve with running the air conditioning unit. Our room lost power some time in the early morning, and we awoke to no air flow and a stronger musty smell. Breakfast was the usual fare. Overall, acceptable room for a place to lay your head, just a bit stinky.
Lindsay J
|1 review
Clean Bedroom, Dirty Bathroom Pros: the bed was clean and comfortable, there was a small chaise lounger to put my suitcase on, friendly staff, and the lobby was nice. However, my bathroom was not clean in the slightest. The floor was very sticky, and the dirtiest place in the bathroom was the shower. As soon as I opened the curtain, I saw at least 10 hairs all over the walls and tub. Additionally, the drain in the tub did not work, and dirty water built up all around my legs while I was showering. After a long day of work travel, I just wanted a clean shower.
Barbara D
|1 review
Super friendly. Stopped here on our way to New orleans. The staff made the experience. I didn't get her name but she took time to make recommendations and give us directions. We really enjoyed talking to her. The room was clean. Hotel a few minutes from the casinos.
Combatmedic91
|1 review
Clean Room Nice one night Stay at Holiday Inn Express in Lake Charles, Louisiana will stay again next time we are in. Nice room Noises from street low and tolerant Nice breakfast room Bathtub a bit slick Only one way in to facility one way out Desk personal very nice and understandable good attitude What else, it was a very nice stay, would stay there again next time traveling to Lake Charles, Louisiana

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