Spark by Hilton Lancaster Dutch Country

Lancaster, Pennsylvania United States of America

Spark by Hilton Lancaster Dutch Country
3.5
Availability
George S
1 year ago
Excellent!! Our family stayed here for three nights and we were very pleased with this hotel. Not a new building (it had been a Wingate) but Hilton did a recent major renovation to make it into their new Spark brand. Rooms were nicely done. No coffee maker or microwave but comfy beds and pillows. Sitting chair not great but usable. Bathroom and room were clean and fresh. No issues! Breakfast area was nice. Food provided was plentiful but only bagels, yogurt, waffles and coffee and OJ. Still when you consider the awful “hot” breakfast that similar class hotels offer, it was fine. None of us left hungry. Staff was stretched pretty thin. Front desk person had to keep the breakfast area stocked but was hustling to keep it done. She even made a run to Walmart to buy more bagels. Good value overall!

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property LocationLocated in Lancaster, Spark by Hilton Lancaster Dutch Country is within a 5-minute drive of Tanger Outlets Lancaster and Dutch Wonderland. This hotel is 1.6 mi (2.6 km) from Rockvale Outlets and 1.8 mi (2.8 km) from American Music Theatre Lancaster.

RoomsMake yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

AmenitiesTake advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

DiningA complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Business, Other AmenitiesFeatured amenities include express check-out, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Brenda J
Very basic and it screams budget It’s basic and for the price i paid( $200 + per night)i was disappointed. The location is great and it is clean. Very basic room without a comfortable chair. The breakfast -well it is less than for me— there was literally nothing i could eat. you have to clean the table yourself without wipes or anything. The gym has no bike, no water but it is a room with mats and weights. There was a treadmill. The front desk left a lot to be desired. Hilton should do better.
George S
Excellent!! Our family stayed here for three nights and we were very pleased with this hotel. Not a new building (it had been a Wingate) but Hilton did a recent major renovation to make it into their new Spark brand. Rooms were nicely done. No coffee maker or microwave but comfy beds and pillows. Sitting chair not great but usable. Bathroom and room were clean and fresh. No issues! Breakfast area was nice. Food provided was plentiful but only bagels, yogurt, waffles and coffee and OJ. Still when you consider the awful “hot” breakfast that similar class hotels offer, it was fine. None of us left hungry. Staff was stretched pretty thin. Front desk person had to keep the breakfast area stocked but was hustling to keep it done. She even made a run to Walmart to buy more bagels. Good value overall!
Suman G
Very bad customer service I am extremely disappointed with the customer service I received from this Hilton. Jessica was incredibly ill-mannered and unprofessional. Instead of helping clear up my confusion, she made the situation even more complicated. When I called the front desk for assistance, she rudely interrupted me, and before I could explain my issue, she disconnected the call. This happened more than once, and each time I called back, her tone was more abrasive and dismissive. Her way of speaking was not only rude but also downright pathetic. It's shocking to encounter such behavior in a hospitality setting where customer service should be a top priority. This experience has left a very negative impression, and I will think twice before considering a stay at this hotel again. I hope the management takes serious steps to train their staff in proper customer service and communication.
thecryptocurator
Unrealized Value! The new remodeled Spark hotel is a GEM! I've stayed at this property in the past and this new refresh is an amazing value! Friendly and professional staff, comfortable rooms, great water pressure in the shower, and roomy fitness center. Breakfast is good - fresh fruit, bagels, and waffles! If you are looking for a comfortable place to lay your head while visiting Lancaster - you won't find better value than Spark.

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