Super 8 by Wyndham Lancaster

Super 8 must go there This hotel was nice wish the pool was open but other then that it's a wonderful family oriented place breakfast is amazing service is amazing ever have a problem it gets fixed right away.Thank you everyone

Great value Rooms were very clean and comfortable. Plenty of parking space. Multiple restaurants and businesses around area allows for easy to find food locations. Close to the busy Charlotte and Monroe areas. Friendly staff.

Fabulous for the price Nice, getting updated, friendly staff. Limited but nice breakfast options. Rooms very spacious with sofa desk and seating area. nice size bathroom. We stayed in October and did not have to turn on air or heat. Room very well insulated. And the refrigerator in room was QUIET. Have had issues in other places. All the amenties in the room . Very much appreciated.

Manager sucks!! I wish I'd read the reviews before we chose this God forsaken place. But it was kind of a last minute choice to be near the hospital and I had Wyndham points to use. What a waste!! We also picked this hotel because it advertised online that they had a pool which was closed under construction and nobody told us this at check in. When we brought this to the front desk, the agent, "Nancy", who was extremely nice, suggested to speak to the manager the next morning for a possible discount. The manager "Crystal's" reply was "well the pool is right there, you can see it's not open". The pool is around the corner from the front desk area & you CAN NOT see it unless you knew where to look. What a nasty reply & very unprofessional for someone with this title. I then told her that the pool was advertised online & this was the reason we came here. She then took the time to go online & check as if I was lying. When she found that nothing was said online about the pool being closed, she had the nerve to tell us that we had already received a discount by being in the Wyndham program which was a whopping $2.50. Then she made the comment about us not arriving until after 6pm and we were checking out early around 8am so what did it matter that the pool was closed. I replied that the hotel advertises the pool to be open until 10pm so what does it matter when we arrived or departed?? While we were standing there some male staff walked by and she said something to them in Spanish and I thought this was because they didn't speak English. Come to find out, she had directed them to go check our room (in which we left very clean & tidy) before releasing our deposit. When these guys returned, she informed us that there was a washcloth & hand towel missing & preceded to stair us up & down as if we were thieves while telling us if we wanted a discount she would have to talk to her boss "Bob". When I ask to talk to Bob, she said he doesn't speak to anyone & everything goes thru her. I don't think that BOB even exist. Because of this awful experience, I will never return & I think Crystal should find another job that does not require customer service. Otherwise, the room was OK but the breakfast was meager, consisting of just cereal, coffee, muffins, juice & fruit.

Don't do it!!! Absolutely the worst! Forget the non-smoking room option - the entire facility reeks of stale, disgusting cigarette smoke. Scary characters milling around outside of rooms, obviously under the influence of some substance. Thank God we used our common sense and decided not to stay in this filthy, potentially dangerous location. I was never so glad to be back in my car and out of there. Wyndham used to be a name we trusted... not anymore!