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MGM Grand Hotel & Casino

Las Vegas, Nevada United States of America

MGM Grand Hotel & Casino
3.6
Availability
Q7598VJdm
1 day ago
Alex Lopez The "security guard " Thanks to Alex Lopez the "security guard " I found my car after an hour of looking i had an important meeting to intend and Alex helped me with no problem I even offered him money and he refused it just don't know how important that small act of kindness is Thanks brotha

Amenities

Pool - Outdoor
Spa
Center- Fitness
Casino
Restaurant

Property Location
With a stay at MGM Grand Hotel & Casino in Las Vegas (Las Vegas Strip), you'll be steps from MGM Grand Garden Arena and 6 minutes by foot from Dolby Live. This casino resort is 0.6 mi (1 km) from T-Mobile Arena and 0.9 mi (1.4 km) from MGM Grand Casino.

Rooms
Stay in one of 5003 guestrooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Before a night out at the casino, the 3 hot tubs are a perfect way to relax and recharge. Additional features at this resort include concierge services, gift shops/newsstands, and a hair salon.

Dining
Enjoy American cuisine at Craftsteak, one of the resort's 17 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 9 bars/lounges. Cooked-to-order breakfasts are available daily from 6:00 AM to 1:00 PM for a fee.

Business, Other Amenities
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Event facilities at this resort consist of a conference center and 70 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
K8472QWjenniferk
|1 review
Frustrating No longer a Grand experience. It was lackluster at best. For many years the MGM has been my preferred choice for stays. Ask for assistance in any area and you will be directed and redirected before you realize no one is answering the needs of guests. Super disappointed. We did enjoy time at both Caesar’s and resort world Where welcoming guests is the norm.
Q7598VJdm
|1 review
Alex Lopez The "security guard " Thanks to Alex Lopez the "security guard " I found my car after an hour of looking i had an important meeting to intend and Alex helped me with no problem I even offered him money and he refused it just don't know how important that small act of kindness is Thanks brotha
243kaylai
|1 review
Double booking I recently stayed for a surprise anniversary trip. Traffic was outrageous to get there which has nothing to do with this review. However, once arriving to our hotel to finally check in, we realized walking into our room that we had been double booked. The lobby to MGM is quite a ways away, so I tried to call customer service before walking back because we were exhausted. No luck, so we headed down to the lobby for a second time, to get a different room. Hotel staff wanted to give me another food & beverage credit to use when I ALREADY had $100 applied to my stay when booking to resolve this inconvenience. We were only staying for about 24 hours and did not have any interest in using $200 worth of credit just to keep my money at there facility. They finally offered me a PARTIAL refund (to which I have not received) after waiting for about 20 minutes to talk to a manager. They had no consideration for my reservation I had to cancel with my boyfriend (a surprise) because of this whole mess. Our room was clean and housekeeping was nice throughout our stay! Once checking out, I look at my bill and I noticed a charge of $18 to the mini bar to which we could not even open the mini bar to the room.. I took videos and pictures of us using nothing before leaving because I have heard of this happening before, but I have given up with this hotel and will choose anywhere else.
25EmilyS
|1 review
Great Vegas Option! Loved the mobile check in option to skip the line at the front desk. Loved the lazy river! Room was clean and all the staff were fantastic!
L9816EAdavids
|1 review
Reserved room sold out when I got there. We reserved a room with a King bed 4 months ago. We put a deposit down on the room. When we arrived we were told they were sold out of rooms with a king bed. I guess a reservation doesn't mean anything anymore. We were told by the front desk that they would put a "trace" on a room with a king bed. If one opened up, we would get a call. In the 7 nights we were there, we didn't receive a call. Bad customer service!

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