Best Western Plus Chain of Lakes Inn & Suites

It was ok It was ok. I would not stay here again. I have stayed at many Best Western Plus hotels and this definitely does not seem like a plus. The whole second floor and room smell musty and wet. The bathroom corner was gross and really needs a good cleaning. I would not recommend this hotel to anyone and I love Best Western Plus. The lady at check in was very nice.

got bug bites On May 25th night, my husband and I stayed at Best Western Plus Chain of Lakes Inn & Suites, Leesburg. When we woke up and we both got bite by bugs (many places). We founds 3 bugs on the pillows. I showed the front desk the pictures of the bugs and where I got bite, and I was told that someone will contact me about this issue. I trust her and left after checking out. However, after a day, no one contacted me. I called the front desk again and was told that I have to email to report this issue. I sent an email with pictures and video of the bugs. Next day I got an email saying they can give me 3000 points that worth $25 to compensate what happened. I declined it. The hotel needs better efforts for pest control and also solve client's issue as soon as they could. I hope no more clients got bite by the bugs which is one the worst things happening during a vacation.

This place is gross. We had a sleeper sofa room for my daughter and it was super gross. We tried another room and it was just as gross. The shower didn’t work. Had to use another room the next morning and the night front office staff is “eh”. I was excited to get out of there.

Great experience We've been to the area a few times but always chose the wrong hotel. We decided to try this one and were so glad we did. The hotel is in a great location, easy to get to. We had a king size suite. The room was spacious and very clean. The beds and sofa were very comfortable. We slept great, and a bonus was that it was very quiet. The breakfast is awesome. Eggs, sausage, waffles, breads, muffins, cereals and a variety of beverages. The price was good too. We'll definitely be back next time we are in the area.

Great Staff/Great Value Chain of Lakes Best Western Plus may not be in the most idealistic traveling location other than for a pinpointed specific reason would one be traveling to small, quaint Lessburg, FL. With that much already been said, I must say the ENTIRE staff at Chain of Lakes Best Western Plus is their true shining asset. The staff us curteous, fair, polite, understanding, patient, attentive, diligent, dedicated, focused, pleasant, timely, and above all else and .most importantly, caring. Check in experience is seamlessly simplistic and easy. Rooms are nicely decorated with 110% working functional amenities and luxuries. Water heater is super efficient (heated up within literally two seconds to steaming hot at all fixtures). Wifi is top notch for business or leisure purposes. Breakfast is diverse and fresh with something that will appeal to all walks of life. Check out was quick, easy, deposit return was instantaneous being as they only accept cash deposits to alleviate holds from banks or creditors during these 'inflated' budget minded times for some. They offered 'happy hour' with two beers or wine glasses of your choice daily as well at this location (my wife and myself don't drink, they handled this response very well and with dignity). Overall great location if you are dispatched to Leesburg, FL for a specific business purpose or endeavor or family reasons. As I stated before the true best asset of this property is hands down the staff (especially day and night desk staff) they are the shining light of this property.