Quality Inn & Suites Lenexa Kansas City

Misled about Hot Breakfast Pluses: Room was clean, bed comfortable, good location. Minuses: couldn't get local channels, tub was cracked in two places and sloppily repaired. But the reason for 3 stars the HOT breakfast was the poorest breakfast I've seen, flat egg "patties" and no meat whatsoever, hard biscuits and no gravy, bread for toast, cold cereal, waffle machine, green bananas. Very poor for a Choice Hotel. Everybody was complaining and several walked out when they saw poor selection.

Weekend stay Our tournament senior softball team stayed here. The room was not bad and was not great. I would give it a solid "C+" rating. The free breakfast was worthless and definitely rated a D-. Another rater listed that the breakfast included "breakfast (bagels, hard boiled eggs, waffles, microwaveable burritos to name a few)" but the only thing obvious was you-cook waffles and a few muffin/bread items. It is possible that the youth baseball teams staying here raided the food before we got to it. The front desk staff, at check in, was great, especially considering the madness of many youth baseball players running amok in the lobby and pool area. Parking was reasonable and the hotel is in close proximity to shopping and food. There are too many other good locations to stay at to warrant my wife and I staying here again.

Weekend Stay We stayed at the Quality Inn while visiting the area. The hotel is right off the interstate and was easy to access. The hotel has a small indoor pool (3-4 feet deep) and a indoor hot tub. The kids loved swimming and it wasn’t crowded at all. Our stay came with breakfast (bagels, hard boiled eggs, waffles, microwaveable burritos to name a few). Nothing exciting but will give you a good base to start from. We had a king bed and a fold out couch. The room was clean and comfortable.

National political news in lobby- completely antiprofessional I got the heart shaped jacuzzi suite and had to rinse the tub for 40 minutes before the soap residue was out. I shouldn't have to clean the most expensive room before I get use of the thing that makes it most expensive. Also not strictly the hotels fault, the recommended chinese place (moon wok) got me really sick. The biggest problem I had was fox news on at 900 decibels at breakfast. That's anti professional. Local news or weather if you absolutely must. Decisive, biased and depressing. national news is totally inappropriate for public spaces in the hotel. The clerk who checked me in was friendly and helpful (and did NOT say my room number out loud which is great, that's the quickest way to ruin everything with me) but I can't say the same about the morning one because I don't know if he's the one playing national news in the lobby and that's completely unacceptable . I would be open to hearing from a regional manager or corporate brand retention manager (not someone on a local level wanting to make excuses regarding the lobby tv). I booked using my choice privileges account and the contact info is there.

Old, but clean We stayed here two nights. My wife had requested an accessible room on the ground floor because I have a bad knee. The layout of the room was not acceptable and the accessible tub was not a roll in, as would be expected, but it did have rails and there was a shower chair. We asked for a different room and were given a nice one on the 3rd floor, near the elevator. The lady at the desk was extremely pleasant and willing to take care of our request. The room was dated, as is the whole property. Our room was a dark mustard yellow, not really a pleasant color. The toilet seat was very loose, but when reported to the desk it was taken care ilof immediately. The window screen needed to be replaced, but we didn't have a need to open the window. The fridge was cold but the freezer needed defrosted. We didn't try the microwave. The bed was comfortable, the linens and towels clean. The towels could be bigger. The pool/hottub area was clean, but we never used it or the exercise room. Breakfast was OK, though I'm not a fan of preformed egg patties and what tasted like turkey sausage. There was a variety of cold cereal, pastries, waffles, bisquets and gravy , and various juices. Even tough the building and rooms are dated, we found it clean and comfortable. The service was outstanding. The price was a bit high for the quality of the room and building, but it was, all in all, a pleasant and comfortable stay. We'd stay here again.