Gateways Inn & Restaurant

Lenox, Massachusetts United States of America

Gateways Inn & Restaurant
4.5
Availability
D P
1 year ago
Perfect weekend stay This inn was a pleasant surprise. We loved having the mini fridge and coffee maker in the room, which was sizable for an inn. The king bed was perfect. Check-in was seamless and parking on-site was a bonus. We could leave our car and walk right into town. The location was 5 star too!

Amenities

Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property LocationWhen you stay at Gateways Inn & Restaurant in Lenox, you'll be near ski lifts, within a 5-minute drive of Shakespeare and Company and Tanglewood Music Center. This hotel is 1.5 mi (2.3 km) from The Mount and 5.5 mi (8.9 km) from Bousquet Ski Area.

RoomsStay in one of 11 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include coffee/tea makers and complimentary bottled water, and housekeeping is provided on request.

AmenitiesTake in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include wedding services and a banquet hall.

DiningAt Gateways Inn & Restaurant, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.

Business, Other AmenitiesFeatured amenities include a business center and a library. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Jack H
Hostile hostess This review is of the restaurant, where I intended to have dinner recently. The woman serving as hostess was beyond rude. When we approached to ask for a table, she turned her back and said, "you'll have to wait while I seat customers who came before you". Problem was, we were the first guests to arrive and only two tables were occupied. We decided to be patient and follow her instructions to wait at the bar. After patiently having drinks she continued to ignore us. So we approached a second time and she ignored us again, staring at her computer screen as if we weren't standing there. When asked if we were going to be seated, she haughtily replied, "well, it's very difficult on Saturdays". But there were literally on two occupied table, it was 5:30, and the place was empty. Spare yourself the insult of dealing with this hostess.
D P
Perfect weekend stay This inn was a pleasant surprise. We loved having the mini fridge and coffee maker in the room, which was sizable for an inn. The king bed was perfect. Check-in was seamless and parking on-site was a bonus. We could leave our car and walk right into town. The location was 5 star too!
dianea908
Very pleased, will definitely return next season Our stay was, like last season, exceptional. The accommodations were lovely, clean and very comfortable. It was a short walk to town and an easy location to get to the sights. We had dinner one night at the hotel which was excellent along with a fantastic breakfast we had each morning. The staff was wonderful, attentive and professional! That personal touch made everyone in our party feel like VIPs!
mcpren
No a/c, no problem ! This is a wonderfully situated Inn in the middle of Lenox, with a staff that went over and above excellent service to make our 4 night stay memorable. The biggest problem that they had to overcome was that the a/c went down on the first day, with temperatures hovering in the high 80's........no problem, a big portable fan was provided along with offers to relocate us temporarily to another Inn and even a second big fan if needed.......quick a/c repair and no further issues.....we will go back.
Alfromlenox
A new dining choice in Lenox The Gateway Inn has a newer up scale French themed restaurant that is excellent. My wife had the asparagus risotto, which was unusual but good. I have Steak Frites, also excellent. The pickled vegetables were tart and tangy. Only complaint about the dinner menu is that the entree options are very limited. There is also a very extensive wine and liquor menu. The best part was the service. The receptionist was charming and very skilled at making us welcome . Our waitress, Julia B. was wonderful. She has a great since of humor, knowledge about the food, and works to make sure you are taken care of. I can make State Frites at home, so service is a big factor in eating out. Julia B. made my night a great experience.

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