Comfort Inn & Suites

Avoid at all cost! Horrible experience! The first night was in a room that did not smell good, like an old musty hotel. Also, we discovered the next day that the room was infested with ants that ruined my wife's birthday cake. We were moved to another room in which the air conditioning did not work and it was 90+ degrees that day! We asked to cancel the 3rd night of our stay and was told that would not be a problem, however, management refuses to refund the final night of our stay....we were lied to by the hotel!

A Good Night's Rest We arrived at this hotel after a long day on the road and through a heavy rain storm. It was a little awkward trying to find the front desk entrance area - it's on the back side of the hotel instead of the side you first drive up to. This hotel is beside on the interstate and I noticed a sign on the front desk that read if you needed ear plugs or a white noise machine for use in your room due to the interstate noise to please let them know - I thought that was a nice thing to do. Our room was the largest of all the rooms we had stayed in on our long road trip - very impressed with 2 separate rooms - a living/tv room separate from the bedroom was great. We had no issue with the interstate sound due to the fact our a/c unit ran continuously. Our room was very clean and great for a one night stay. Everything comfortable. Breakfast area was adequate with food items as well. This hotel is located beside of a restaurant which we dined at the night of our arrival and when returning to the highway - directly across from a shopping center - all a positive aspect. If in the Lexington area again we would definately consider this hotel.

Terrible hotel This hotel is terrible. I made a reservation for the 16th and wanted 19th. I called within 2 minutes and was assured my reservation would be changed to the 19th but did not send me a confirmation. My credit card was charged on the 16th. They said i can make another reservation. I don’t think so. Given the reviews of legionnaires disease and roaches and the fact they charged me for a night i didn’t stay, why would I stay here. If they had given me my money back i told them i wouldn’t write a bad review. They did not. Don’t stay here

Please think twice before staying at a cheap hotel and especially this one. Upon arrival no one was at the front desk and when I rang the bell a girl came out and seemed very annoyed at helping me. She gave me the keys to room and nothing else. The room seemed clean, and we thought everything was fine as to the price. 3 days later my husband came down with legionnaires disease. He was taken to Christ Hospital and spent 5 days there. He is still recovering now and may have lifelong effects from this. We were told that it is airborne, and our room had an air conditioner under the window expelling vapors. What bothers me the most is that when I called to let them know what happened to possibly prevent anyone else from getting this the person who took my call (and I asked for a manager) was clearly confused and very unconcerned. He let me know that he did not believe it was the hotel. He never offered to even say that he was sorry that this happened to my husband even if he didn't get it there. Bottom line, after our stay we were in our normal environments, so it is very likely it came from this hotel. I have learned that discount hotels are not the way to go, and we have paid dearly for this one. We will never stay at this or any other cheap hotel again. Hopefully, you will head this review!!!

TRUCKS. TRUCKS. TRUCKS. Noisy as hell. TRUCKS. TRUCKS. TRUCKS. Noisy as hell. Why did they put me in a room facing the interstate? I brought a white noise machine with me (and that usually does the trick) but I spent a sleepless night. It sounded like the big rigs were right outside my door. Gaaaahhh.