Holiday Inn Express Lexington by IHG

Good but not Great Stayed at this property on 7/6/24 where do I start. Finding the hotel is a tad tough since it's behind a few other commercial properties with very little signage. Upon arrival and walking in the front door we were hit with a strong chemical cleaner odor that was clearly masking something, what is was masking well not sure. The two ladies at the front desk put down their phones to greet me and my family and check in went very smooth and quick. Unfortunately our room was on the 3rd floor 2 doors down from the only ice machine and vending machines on the property so the noise and foot traffic heavy all night. Upon entering the room the lighting was very poor and made it difficult to get in the door and settled in. On a positive note the room and bathroom were very clean. On a down note the bathroom was very dated and certainly could use a renovation. But I must say best water pressure I have ever had at any hotel and the shower head and pressure was top notch. That was a nice surprise. Upon settling into the room the one thing that jumped out to me immediately was the plugged in residential smoke/CO2 detector. Not sure it even meets code yet alone be used in a commercial property. Moving on to the AM, breakfast was on point. Plenty of options you'd expect in a hotel continental breakfast. Lastly overnight parking, lots are dimly lit and the night we stayed a lovely commercial bus/coach took up about 10 space of close parking, I asked the front desk about it and their response was lot is public anyone can park there. Overall property is fine. We paid $215 for a double queen standard room which is about par for the course. Would we stay here again, probably. Would we recommend it probably.

Great stay! We had a Wonderful one night stay. Fastest check-in, convenient to Washinton & Lee University, great breakfast, friendly staff. Walking distance to gas, convenience stores, fast food places. Would definitely stay here again. Thank you!

Good hotel When we arrived E were allocated a lower floor room, on asking for a high floor we were given a room on the top floor. perfect, it was also well away from the elevators. The room was comfortable and well appointed. We slept well. Breakfast was very good and both servers were helpful and attentive to the needs of the guests.

Clean and comfortable hotel Traveling through the area with 4 kids at night and needed a place right off the highway to get a few hours of sleep before we continued on. Called about 30 min before and booked over the phone. Beds were comfortable and the room was clean and very nice. The hotel is also right next to a pilot stop which was convenient. When we checked in the ladies were very friendly, helpful and efficient making check in a breeze. I would stay here with my family again.

Mountain weekend getaway. Whenever we travel we stay at the Holiday Inn so we have quite a bit of experience with this chain. Quite frankly, this was not the best. We made a reservation a few weeks ago for a king room on a higher floor, but were given a room with 2 queens on the ground d floor. When my husband asked about it we were told there were no kings available. The staff were not rude but didn't go out of their way to be friendly. The room itself was very nice, clean and decorated in blond wood. The bathroom too until we discovered the soap dispenser empty and had to shower with shampoo. On Saturday we heard housekeeping in the hall at 8.30 so my hubby popped his head out to get a do not disturb sign for the door. Thedesk told us the night before we would have to get one the next morning from housekeeping. We left the hotel a little before 11.00 and returned about five. The room was not serviced. Same thing the next day, although they did empty the trash and give us a couple of towels. Beds were not touched. So,the next time we we in the area we will probably stay somewhere else. Lexington is a charming town and there are many interesting eating places on Main St.