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Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG

Lithonia, Georgia United States of America

Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG
3.5
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CharlaineMarie
1 year ago
Very disappointed Mattress was broken and had a large hole in it. Hotel was clean, but really needs to be updated. Breakfast was two hours late on the first day and when we did have breakfast, the eggs were cold and they had no forks or knives. Was the worst holiday Inn we ever stayed at.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Pool - Indoor

Property Location
With a stay at Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG, you'll be centrally located in Lithonia, within a 5-minute drive of Stonecrest Mall and Luther Rice Seminary. This hotel is 9.2 mi (14.7 km) from Stone Mountain Park and 1.6 mi (2.5 km) from Panola Mountain State Park.

Rooms
Make yourself at home in one of the 71 guestrooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.

Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include a television in a common area, a banquet hall, and a vending machine.

Dining
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Hotel & Suites Atlanta East - Lithonia by IHG. A complimentary on-the-go breakfast is served daily from 7:00 AM to 9:00 AM.

Business, Other Amenities
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Lithonia? This hotel has 409 square feet (38 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
wiltonnedd2017
|1 review
A visit to Atlanta to see friends. I had a pre-paid trip and once there $50 incidental fee was taken out (That's fine),but within 15hrs another $146.94 was charged from this same hotel. The sales manager denied making the charge and requested that I wait for the bank's processing (which I showed him) to be finalized. Little did I know that it was the start of a COMPROMISED card with charges from PUBLIX in Savannah,OpenSkyyInc. in MD, and a bank in Ca . which actually stopped the transaction and notified my bank and me.A call to the manager was not returned.NB: The COMPROMISE STARTED RIGHT THERE. Good luck folks.
CharlaineMarie
|1 review
Very disappointed Mattress was broken and had a large hole in it. Hotel was clean, but really needs to be updated. Breakfast was two hours late on the first day and when we did have breakfast, the eggs were cold and they had no forks or knives. Was the worst holiday Inn we ever stayed at.
Jet48732332766
|1 review
Food Server with Horrible attitude The room is nice, but the breakfast buffet was bad. There was no fruit, no sugar free syrup (I can even get this at motels), and no WATER. The orange juice machine was broken and there was no water available. All they had was coffee. An older gentlemen had to buy a $3 bottled water to have with his breakfast. Now to the service. The worst I have come in contact with at a hotel. I asked the food prep lady about the sugar free syrup and she did not even give me the respect to look at me when she said, no. A few seconds later, she scolded an older lady for trying to get more food. She told her to have respect for the other people who are trying to eat. I was dumbfounded. She paid for a breakfast buffet, she can eat as much as she wants. When my wife got to the buffet there was not a lot of food out yet. The food prep lady was standing right there and said nothing. A decent customer service person would tell you we have food coming. Listen, I'm tired of MY people providing bad customer service in a SERVICE industry. Customers do NOT owe you anything, but you owe the customer good service. That's what you are paid to do. We are ALL going through something, but no one goes on vacation to see you throwing your bad attitude around. If you don't want to be there, GO HOME!
H9410ASullivan
|1 review
DO NOT STAY HERE Nothing about our stay at Holiday Inn Express in Lithonia was good. I should’ve trusted the reviews, but I like to base my own opinion off of my own experience. The hotel need to be shut down immediately. The General Manager Brian is a poor excuse for leadership and some of the staff feels this way. Cars were broken into, homeless people had access to walk the halls of the hotel, pest control Is obviously being avoided, front desk lacked presence, knowledge and professionalism! Breakfast area was not clean. Health Department need to be notified. Both elevators were inoperable. There was a used needle in the men’s public restroom! Visible blood on the needle! My dad stated he informed the General Manager Brian who brushed him off. My dad then stood next to the men’s restroom to see if someone would dispose of the needle after informing the General Manager. No one came. The hotel has a bad smell, the lobby was not welcoming. Floors sticky and grimy. Homeless man walked into the hotel and made himself a cup of coffee and left. I later saw this same man begging for change on the way in to the hotel. Staff were complaining about different issues they were having at the hotel and not being addressed properly by management. The entire hotel is miserable. I would rather stay at a Super 8!
LOYD H
|1 review
Done with Holiday Inn Express I would have liked to say good things about our stay, but I can't. Let's just say that Holiday Inn Express brand is at the bottom of my list. We had confirmed reservations, but our selection of rooms was not available when we arrived; one was mobility accessible.

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