Hampton Inn & Suites Little Rock-Downtown

A+++ I came to Little Rock for a conference and stayed at the Hamptan! Parking was a little confusing at first. The signs helped a lot! The Front Desk Attendant named Antoinette, allowed me to check in early so I did not have to carry my bags around. She was so kind and helpful!! I wish more hotels had staff like her! I was a little disappointed the Condo pool next door was much better than ours. But the Garden area is beautiful! My room was perfect and I even got a text from the hotel asking if the room was okay and if I needed anything _ I don’t recall ever being asked that. Excellent customer service!! A+ hotel Highly recommend

Pros and Cons I had read all the reviews and saw several complaints about the "alley" which one has to pass through from parking garage to hotel. It's not an alley, at all. It's a gated, wrought-iron fenced, landscaped walkway which passes through a courtyard between the hotel and a set of condos. I thought it was quite charming (see attached photos.) It wasn't that long of a walk and I would say if a person can't carry their luggage that far, they either have too much luggage or too little exercise. The parking garage is gated, as well, and restricted to hotel guests and condo-dwellers. I didn't know how to rate this hotel so I'm just going to list the pros and cons (imo) and one can decide for themselves. Pros: - Staff were all very kind; always smiling and pleasant. - Price is right. - Beds were comfortable and sheets were clean; slept well. - Room and bathroom were clean and pretty roomy. - Carpet felt clean (didn't feel grungy like some hotels I've been in.) - A/C worked great. - On ground floor level, the elevators and all doors, and outside gate entrances, can only by accessed via one's room key. - Check in was fairly quick. - About 2 blocks from River Market District - Breakfast was ok. Cons: - A bit lackadaisical in maintenance and upkeep. - Although room was clean, there was "wear and tear" in the room; scuffs on the wall; stains on the carpet; a little grimy on the door around the door handle - needed a good, deep clean. - The large shampoo dispenser in the shower was empty (not a big deal for us as we always carry shampoo.) - Toilet very slow to flush. - The spin cycle, on the washing machines, was set to only spin for a few minutes. When the cycle finished, the clothes were still so wet that they were just barely past the point of dripping. (That means they take longer to dry.) We dried them 2 times and they were still damp. We finally elected to put the damp clothes in a bag and take them to a laundrymat to finish drying. Cost of both the washer and the dryer is $1.50 per cycle. (Come on, Hampton; I expect this of cheap laundromats, but not an "moderately upscale" hotel.) - No coin machine in laundry and front desk was out of change. - Breakfast is 6am-10am. A large group (15-20 people) went thru the breakfast area and completely consumed several items (no problem); the problem was that those items were never refilled/replaced for other hotel guests, and just left empty. If breakfast is 4 hours, then there needs to be all items available for 4 hours. This could be a really nice place with just a little upkeep, management and maintenance.

Can do better We stay at Hamptons all over the country, this one was disappointing. It is close to Clinton Library, but room wasn’t up to the usual high standards. Bathroom floor was sticky, and grout super dirty, and shower had mold. Towel was stained. Some weird light/monitor kept flashing in the night.

Just okay This hotel is in a great location in downtown Little Rock within walking distance of the Riverwalk, Clinton Presidential Library, and Fine Arts Museum. The rooms are large and the free breakfast is okay. It’s clean but had some maintenance issues while we were there. The light on the back patio flashed the whole time we were there. Could someone change the bulb? And in the fitness center only one of four overhead lights turned on. I worked out early in the morning and it was so dimly lit I had to use the flashlight on my phone to read the control panel on the treadmill. There are nicer hotels nearby, but if you’re on a budget, this will do.

Nothing to write home about. Hotel is about 5 minute drive from Clinton Library. You cannot walk to the library. Decent restaurants are 4 blocks away but 'neighborhood' in between is a little sketchy. We took an Uber back to hotel instead of walking. Parking is unique. It's in a large parking garage a short walk from the hotel, so unload your stuff in lobby before parking your car and HOPE there's a parking space available from those set aside for hotel guests. Listened to a hotel guest tell front desk there were no more spaces available in the garage so she had to park on the street. Room is dark with no overhead lighting. Couldn't work at the desk at night because it was too dark. Pool was not open in early May, which disappointed us.