Clarion Hotel Conference Center

Very nice hotel We were traveling from Lexington, KY to Myrtle beach and decided to drive until we wanted to stop. We found this hotel online and booked it at the last minute. The staff were very nice. The hotel was well maintained. Our room was very nice. Very good experience.

Never Stay At This Hotel If You Value Your Safety NEVER STAY HERE- READ FOR YOUR SAFETY! Imagine being in your hotel room at 10:30 pm watching TV, half asleep and you hear a loud BOOM on the door. A pause and then another BOOM and someone yelling. Startled, I went toward the door. It was partially open, and only the security latch prevented this person from entering. They start yelling, "Mark Jones- you didn't pay for your room! Open the door!" I pushed the door closed and tried to use the peephole, but it was covered up. I yelled back, "Who is this? I am not Mark Jones!" The voice on the other side yelled again, "Open the door, you need to pay for your room!" I asked again, "Who the #$%@ are you?" They yelled back, saying they were the owners and to open the door! At this point, I was not sure what to do. Against my better judgment, I opened the door. Immediately, I saw an irate man and a woman scrolling on her phone. Neither has a uniform or name badge. He gets in my face, telling me I need to go to the front desk and give the clerk my credit card to pay. I told them that I'm not Mark Jones and that I was checked in by his staff, using my name, Mark Johnson. Still in my face, he says they don't have my card and I shouldn't be in the room. Now, other guests were looking out of their rooms due to the commotion.  I said, "I checked in with his staff and booked the room through Priceline." At this point, the woman scrolling through the phone says, "He's in the system." (Um, yes!  How else did I get the key and into the room on the 4th floor?) He then told me that I still needed to give the desk a credit card. Flashback to check-in: The clerk looked at my license, and she even asked if I wanted to keep the room on the card they had on the reservation. I told her yes. She then activated my cards, explained about breakfast, etc. Back to the hallway confrontation:  At this point, I was done with this harassment. I told him I was not staying at his motel anymore. Iand expected a full refund. They offered no apology to me or the other guests. I closed the door and they left. I packed up and headed down to the lobby. The couple who confronted me were nowhere to be found. I asked the clerk where they were, and she said they were on the 4th floor taking care of a disturbance. I said, "You mean the one they created with me?"  She continues to look vacantly at her computer. I asked her for their names. She says she doesn’t know their names. WTH?  She ultimately gave me a hotel business card, claiming it had the owner's name on it. I looked closer in my car to realize there was no name on it.   Furiously, I walked back to the desk to ask for their names…She "plays dumb.”  She made up a couple of names. I knew I wasn't getting anywhere with her, so I started to leave. Then another guy walked into the lobby with a pitbull or pitbull mix dog on a leash. He says, "What's the problem?" I told him it was a problem with the hotel/hotel owners and asked him who he is?  He said he works there and that I needed to get off the property. (Again, no name badge or uniform) As he said that, he approached me with the dog encouraging it to get aggressive. I walked out saying this was ridiculous and that he should keep the dog away. I told him I was calling the police. He continued to follow me out the door, allowing the increasing aggressive dog to get within a couple of feet from me. I got to my car, called 911, and started telling the operator the story. He said to leave the property. I told him I wanted to file a complaint. He said to park somewhere and an officer would come meet me. I parked at the gas station next door. Soon, the officer came, and I explained what had happened. He said the confrontation with the owner in the hallway was a civil dispute, and he could not do anything. The threats with the dog would need to be reported to a magistrate. He took my license, went to his car, and said he made note of the complaint but never offered to get the hotel/man with the dog's statement.  This hotel should be removed from Priceline at the minimum, and if Choice Hotels believes in guest safety, they would drop the franchise.

Fun Visit The Hotel has completed many upgrades which is Fantastic!!! Room was very clean & comfortable! Only issue is there isn’t any room service, I understand that rooms can’t be cleaned daily but a little hassle on getting fresh towels & toilet paper. Had to bother the front desk to get them but in their defense they did offer to bring these items daily by letting them know ahead of time, but we just chose to exchange & pick them up ourselves. Awesome Front Desk employees they all were very courteous to our group!!! This is our 3rd stay with our Manx friends. We all will be back hopefully sooner than later!! Thanks for Everything!!!

Would not likely book again Room was clean with exception of one wall in the bathroom which was very dirty. Bathroom door was a sliding door and would not stay closed. adjoining room door would not fully close or lock. There was a terrible smell coming from the bathroom sink and shower drain. Restaurant was not open. Lounge/Tiki Bar was not open either.

dont do it pool not open,restruant not open,bar not open,only working ice machine on 3rd floor,limited maid service,room clean but patched up and dated,front desk and maintance were helpfuk,but no problems were solve,stayed here several years ago and it was a nice place