Holiday Inn Express Hotel & Suites Malone, an IHG Hotel

Golf Trip to Malone Just returned from another 3 days boys golf trip to Malone NY. Our package as always, included 2 night accommodation at the Holiday Inn, 3 rounds of golf, breakfast at the hotel and 2 X 5$ lunch vouchers for the golf course. A great deal at $329 US$ which has not gone up in the past couple of years surprisingly. We normally stop somewhere on the Friday to play a round of golf in a nearby town but the weather wasn't at its best that weekend so we got rained out on Friday and drove directly to Malone. We were also limited to the East Course at Malone as the West course was under water. Mother nature wasn't super cooperative.... The hotel is located near downtown and close to a Wal-Mart where we were able to stock up for the room (beer and snacks). The room (shared with another golf buddy - there were 18 of us travelling down) was very comfortable. AC worked well. 2 queen beds, fridge, flat screen TV, good wi-fi, a coffee maker. Bathroom with nice toiletries, hair dryer and plenty of towels. The hotel also has a nice indoor pool and very large hot tub which was great after a long golf day. This is where all of us gather for a beer (or 4) after golf and before dinner at Moe's pub which is located across the parking lot. Breakfast is provided downstairs in the lobby at 7am. But as our tee times were around 7 am, we arranged for one of the staff member to come in at 6 and get a few things going including coffee. A young lady was kind enough to do this and of course, was tipped generously by our group. I definitely would recommend this hotel for anyone travelling to Malone for a golf trip or other reason and as evidenced by the other golfers, it is certainly a go to place for weekend golf trips to the Malone Golf course.

Group Golf Trip Another successful group golf trip to Malone. The HIE Malone is the perfect place before and after golf. Check in was friendly and even got some rooms checked in early. The pool and hot tub are an excellent perk, rooms always clean and comfortable. Breakfast is standard hotel fare but the staff are what makes it special. Thanks to the breakfast person for going above and beyond.

Staff is second to none! This HIE is, by far, one of the best I've stayed in. I have stayed at this particular property over 100 times in the past 3 years and the consistency is second to none. The staff are always friendly, and the rooms are always clean. Not to mention that I love this area of New York. Staying in hotels for work is not always ideal, but the folks here at the Malone HIE make it as great as it can possible be.

Joanne, Katy, Natasha, Kristen are the best!!!!! My husband and I stayed on the 13th to the 14th for his work and when we checked in we didn't have the best experience, didn't explain anything to us I had to ask about the amenities that they have and I was looking forward to the pool and come to find out that the desk clerk lied to me and say they close at 9pm she was sitting down the entire time, didn't explain where are room is, I am a front desk manager at another holiday inn & suites and i was disappointed with that desk clerk behavior, but my whole stay wasn't ruined, the breakfast was delicious and my room was clean by Joanne and usually every time I stay at a hotel I check my room nothing against anybody it's just how I am, the beds were comfy felt like i was sleeping on a cloud. The ladies at the desk the next morning were so sweet and accommodating and those lovely ladies are Katy and Natasha can not wait to see them again next time!!! The final shout out I have to give is Kristen the general manager she is an exceptional person and a great person, I seriously can't wait to stay at the Holiday Inn Express & Suites again!!

Great hotel and experience, will definitely be back! Location: Traveled for business. Easy to find. Close to restaurants, gas and Dunkin's (that's a must). Service: Girl at the front desk was very nice. I had been assigned a room on the first floor and she asked if that was OK. I told her I was fine with it. She said let's move you to the fourth floor as there is a hunting group with their dogs staying and she didn't want me to be disturbed. I was very thankful she thought of that. Rode the elevator with some housekeeping folks on my way to my room, they were very welcoming. Room: clean, TV worked and I got the local stations. It had a microwave, fridge and Keurig. I like they have bottles of soap, cream and shower items, I don't have to unwrap anything or realize I left the shampoo on the bathroom counter after I get into the shower. The best part is that the thermostat has "constant fan" option so it runs all night as I sleep with a fan for noise, but don't like to travel with it - I have to use an app for white noise when traveling. Breakfast: I travel often enough that I try to watch what I eat when traveling, it's easy to put on the lbs. They had the regular hot breakfast, which looked good, but I know can have hidden calories. They offered Mylk Labs oatmeal that I was able to take with me to my meeting, which really made my morning. It's not often you find a hotel that has products like this for their guests. Overall: Every time I come to this area for work I will plan to stay here and will recommend it to my colleagues, as well.