Crowne Plaza Managua by IHG

Managua, null Nicaragua

Crowne Plaza Managua by IHG
4
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Curious43147829002
1 year ago
Fabulous customer service Fabulous customer service from front desk staff, incredible restaurant service. Very helpful bartender! Just a great experience to say the least! Everyone here is friendly! Lovely country and people!! We hope to come back and when we do it’s going to be this hotel!

Amenities

Pool - Outdoor
Center- Fitness
Parking - Free
Spa
Internet - Wi-Fi - Free
Restaurant

Property Location
A stay at Crowne Plaza Managua by IHG places you in the heart of Managua, steps from Pharaohs Casino and 3 minutes by foot from Plaza Inter. This hotel is 0.3 mi (0.5 km) from Loma de Tiscapa National Historical Park and 0.4 mi (0.6 km) from Sandino Monument.

Rooms
Make yourself at home in one of the 140 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Amenities
Relax and unwind with massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Managua? This hotel has 21528 square feet (2000 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
coloradoclimber
|1 review
Customer Service lacking this time Although the front desk personnel were excellent, delightful and very professional, the hotel restaurant was not properly staffed for the Easter week [Semana Santa] which produced chaotic meals that did not demonstrate good customer service. Although the food was good, tables were not cleared, water and coffee was not poured and I had to search for silverware. Because of the crowds and the Fiesta guests which included mucho children, the pool water was also very dirty and the filtration system failed to clean the water on Friday and Saturday night March 29-31. Obviously the hotel management could have anticipated the hundreds of guests that descended upon their facility that week and hired more staff. The staff that were in the restaurant were unhappy and not too friendly. I have noticed a high turnover in the restaurant staffing as I have been visiting every year—except 2018 [the year of violent protests] and 2020 [COVID]—for the past 15 years. Hotel management failed to provide long-time guests like me with good customer service. I would suggest better staffing during the holiday weeks and customer service training from the “Hotel Camino Real” which has retained its excellent service staff even during the COVID years. Camino Real knows how to treat its employees AND its guests well.
Curious43147829002
|1 review
Fabulous customer service Fabulous customer service from front desk staff, incredible restaurant service. Very helpful bartender! Just a great experience to say the least! Everyone here is friendly! Lovely country and people!! We hope to come back and when we do it’s going to be this hotel!
Dream06489057625
|1 review
Great hotel in Managua Nicaragua Service was expected the food excellent is in the heart of the city also the have a lot amenities like bar restaurants Beaty salon , pool nice breakfast room i recommend this hotel for different type of vacation family ,solo and business. The employees are highly educated people and professional room service food security 24 hrs
enriquevolio
|1 review
Comfortable and reasonably priced hotel in a great location. The hotel is reasonably priced and the staff is very attentive and professional. The rooms are clean and spacious and the bedding is super comfortable. The hotel is in a great location across the street from the Plaza Inter and just up the road from Puerto Salvador Allende. Breakfast offered at the hotel is great and affordably priced.
Moises I
|1 review
Awful Experience Airport shuttle is $40 plus tax each way. Hotel is a dump. When I booked it, it said the room would have a mini fridge/bar but there was none. The a/c didn’t work it was like an oven in our suite. The bathroom was worse and had black mold on the ceiling. I’ve stayed in hotels all over Managua and this one was the worst and the only one that charged for the airport shuttle “amenity”.

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