The Palmer House Resort, Ascend Hotel Collection

Amazing views with spacious rooms. We had an excellent few nights while staying in town for a wedding. As some of the reviews have stated the decor is a bit dated but everything was great and would stay here again without a doubt. The staff were great, pleasant, and helpful with a lovely continental breakfast, with an amazing view right outside the doors.

Expensive motel Very run down motel room for $300 per night. There was no mirror in the room , the bathroom sink was so small . Bed was hard . . Floorboards were peeling. We tried to get dressed for wedding and the bathroom was so small with no vanity to put makeup bag on . Curtains falling off wall. We were in room #14

Thought it was lovely, however Beautiful location, facility, and so clean! The problem I had was fragrance of the cleaning agents used. I was allergic! Needless to say, we shouldn’t have stayed but we did! I was sneezing and by daybreak my eyes were a mess along with a headache!

Wedding Room Block I used The Palmer House for a room block during my wedding and working with them, especially Stephanie, was such an enjoyable experience. Not only did my guests enjoy their stay, but Stephanie made the process seamless for me. The hotel accommodated my many requests without question, and they even left a special wedding gift for my husband and I. It was a wonderful experience overall!

A bit sad I have passed by this place hundreds of times over the years, and finally decided to give it a try. Sadly, it appears that I missed its heyday by a couple of decades. I should have realized that the near-empty parking lot during fall foliage season was not a good sign (admittedly, my visit was during the week, but the lots at the Hampton Inn and Kimpton Hotel up the street were both packed). This property actually has a lot of amenities – indoor and outdoor pools, tennis courts golf course, etc.), but probably more than the limited staff can maintain from the revenue they’re able to generate. Unfortunately, the rooms leave a lot to be desired. I stayed on the upper floor of the chalet, and was met with peeling paint, unswept leaves and faded awnings coming off their supports on the deck. Inside, my room, though spacious, felt like a dingy, musty attic above someone’s garage, with grubby curtains coming off the hooks, multiple spiders, stained furniture, and an old kitchenette which looked like it came from a 1950s travel trailer. There was nothing remotely attractive about the space, and I frankly couldn’t wait to check out of it. I give Palmer House credit for serving a halfway decent hot breakfast, and the staff was pleasant enough (though as others have noted, there did seem to be a few sketchy locals milling about who didn’t seem to be working or staying there). Since the property is now part of a larger hotel group, one hopes they’ll be willing to invest the money in it to bring it back up to snuff. Until then, it can't really be recommended.