SureStay Hotel by Best Western Manchester

Manchester, Iowa United States of America

SureStay Hotel by Best Western Manchester
3.5
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jsmathias
1 year ago
Sandy Rooms were not clean. Smelled musty/moldy. Bathroom was very dirty. Hotel needs some updating and a lot of cleaning. Front desk staff was friendly and very helpful. With a new hotel in the town, there needs to be some fixes to compete.

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
Located in Manchester, SureStay Hotel by Best Western Manchester is within a 15-minute walk of Regional Medical Center and Manchester Whitewater Park. This hotel is 24 mi (38.6 km) from Field of Dreams and 0.8 mi (1.3 km) from Tirril Park.

Rooms
Make yourself at home in one of the 49 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.

Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

Dining
Take advantage of the hotel's room service (during limited hours). A complimentary breakfast is included.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
angierae77
|1 review
Bed Bugs and more bugs Had to pack up and leave the hotel because we were getting bit by bed bugs. Turned the lights on and moved the mattress…MANY bed bugs! We took video and photos. During QUICKLY packing up, we killed a cockroach and 2 fleas. Worst experience EVER! The hotel smells horrible, and the rooms are moist and smell like mildew. There is a dehumidifier in the room. The furniture looks like it came from the side of the road. Awful, AWFUL experience!!!! We stay at hotels 365 days a year for work, and this is by far the worst! If I could leave negative stars, I would!
Shane U
|1 review
Just Stay Away! Despite there being limited choices in Manchester, IA, you would be better served just to stay away. There is no customer service, basically had to check myself in to hotel. The rooms are very unclean. Don't expect any kind of breakfast. Its a room and thats about it.
hellerdebra55
|1 review
Not clean Heating/air unit needs cleaning or totally replaced. Terrible air smell. Walls need washing, new light fixtures and plug ins and phone charging ports by beds.Total bathroom makeover is needed. New mattresses possibly. Unprofessional staff atmosphere with staff living right behind counter although they were nice.
jsmathias
|1 review
Sandy Rooms were not clean. Smelled musty/moldy. Bathroom was very dirty. Hotel needs some updating and a lot of cleaning. Front desk staff was friendly and very helpful. With a new hotel in the town, there needs to be some fixes to compete.
briandG5874KT
|1 review
It's like trying to stay in a garbage can Unmaintained on the outside. Garbage can out front overflowing. Trouble getting our room even with a reservation. Once we got our room, it had not been cleaned. Like a tornado had hit the room. And it stunk. It took a long time to get our reservation cancelled. By the time we were driving away the family was now out in the parking lot with lawn chairs playing in front of the overflowing garbage can. Go elsewhere.

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