Hilton Garden Inn Manchester Downtown

Great hotel, horrible breakfast This hotel is a good and clean hotel in a great location! Even though it has been a bit since the hotel was renovated, it's still clean and well taken care of. For instance, we moved a chair in the room to put up an air mattress for our child, and the rug was just as clean under the chair and at the corners of the room. The location is great right off the highway, yet still in downtown Manchester. Parking is easy and the lobby is nice. The hotel staff was responsive and friendly, even when our toddler had meltdowns in the lobby area. I notified them of black ice forming in the parking lot and they had salt spread out a short time later. The restaurant left so much to be desired, at least at breakfast. The eggs were pre-cooked cafeteria style, the potatoes were so hard and dry from sitting in a warming pan they were inedible, and the fruit was pre-frozen melon chunks which had a gelatinous texture. Many items were missing or sporadically available, including condiments, milks, etc. For instance, there was ketchup and salsa the first day, but not for the following two days. The oatmeal station had no oatmeal (not even offered), yet the toppings for oatmeal were out on the counter for the entirety of our 4-day stay. There was almond milk, regular milk, and chocolate milk the first day, but it was never restocked after that. You can order food cooked-to-order instead of getting food from the buffet, so we did that once and it took so long that we didn't have time to eat it (they said they had to go buy ingredients for what we ordered, which was very nice of them, but we would have preferred to just been told that they didn't have it instead of waiting without explanation for nearly an hour). They removed that item from our bill due to the wait, but since we paid for the room which included breakfast, it was irrelevant. I couldn't fathom paying $19/person for this food, which is their charge if it's not included with the room. It's worth staying at the hotel, but next time will skip the breakfast. I think the hotel could easily improve on these restaurant issues with a bit more oversight and management of how the restaurant is operated.

Best hotel The pool was very nice and the hot tub was very nice and it overlooks the baseball field but remember your key when you go outside to the hot tub or you’ll get locked out_.I Love the Place 5 stars try to get the highest floor and the food was really good.

Great Stay! Awesome stay at this downtown hotel. It is located right at the baseball stadium and the outside area sits in the outfield area. The SNHU arena is within walking distance and there is a grocery store within walking distance too. Airport is about 10-15 mins away. The staff were all amazing and Rylee and Devin were great. Room looked right at the outfield of baseball stadium. Room was very clean and was very comfortable. Will return again.

What a great great hotel and awesome staff. The river and ballpark just add to the value and ambiance. The check-in was flawless with the App and the front desk. The location is in a great location right on the water and abutting a baseball field. Our room overlooked the field and the river so it was a great room to have (627). The place was clean and this is our basic, but necessary requirement. The staff was super when ever we inquired about anything and made a great recommendation for lunch. A great stay, and we will be back to explore more of the city.

Almost has it all This hotel almost has it all. The location is perfectly situated in central Manchester, within 1/4 mile to 1/2 mile walking distance to Commercial Street and many restaurants. The hotel actually is integrated into the Delta Dental baseball field, so half of the rooms overlook the outfield. Amenities abound. There is an indoor gym and small indoor pool, as well as an outdoor hot tub and a restaurant and bar. The staff were very very accommodating and helpful throughout the stay. The rooms are very clean. The rooms also are spacious. So why is this a 4 star review? The beds were not very comfortable, making a good night sleep difficult. The drain in the bathtub was broken, so no bathing (other than shower). The heater/air conditioner turns on and off throughout the night (standard operation), but are not very quiet when doing so. Would I stay here again? Yes; given the other properties in the area that I walked past, this one feels the safest and cleanest.