DoubleTree by Hilton Manchester Downtown

Manchester, New Hampshire United States of America

DoubleTree by Hilton Manchester Downtown
4.3
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K1078RKannc
19 days ago
Doubletree By Hilton Manchester Downtown Excellent staff to include housekeeping. Everyone was very friendly. The lounge is open, but they did not serve food in it because the kitchen is being renovated. I slept very well. The AC cooled the room nicely. TA lists this property as Pets Allowed (Dog / Pet Friendly), but my allergies appreciate that they are actually pet free! Parking is 15 a night. Sadly, there are a lot of homeless folks. This could be uncomfortable for some.

Amenities

Pool - Indoor
Center- Fitness
Internet - Wi-Fi - Free
Restaurant

Property Location
DoubleTree by Hilton Manchester Downtown is in the heart of Manchester, within a 10-minute walk of Center of New Hampshire Expo Center and Southern New Hampshire University Arena. This hotel is 0.3 mi (0.4 km) from City Hall Plaza and 0.5 mi (0.9 km) from Millyard Museum.

Rooms
Make yourself at home in one of the 248 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and coffee/tea makers, as well as phones with free local calls.

Amenities
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a television in a common area.

Dining
Grab a bite to eat at The Current Kitchen & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Manchester? This hotel has 58317 square feet (5418 square meters) of space consisting of a conference center and 16 meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
K1078RKannc
|1 review
Doubletree By Hilton Manchester Downtown Excellent staff to include housekeeping. Everyone was very friendly. The lounge is open, but they did not serve food in it because the kitchen is being renovated. I slept very well. The AC cooled the room nicely. TA lists this property as Pets Allowed (Dog / Pet Friendly), but my allergies appreciate that they are actually pet free! Parking is 15 a night. Sadly, there are a lot of homeless folks. This could be uncomfortable for some.
somlvr
|1 review
Training is needed I have stayed at this hotel many times. I’ve always had a pleasant stay, except for my last stay. As a habit I always discard old clothing at the end of my stay. I checked out at 4:30 AM with the front desk. Gave him my key and room number. I was than charged an extra night. When I called and spoke to the front desk, they had said to talk to Josh. They gave me Josh’ voicemail. Two days late, I still had not heard back from Josh . I called him and he said he didn’t receive my voicemail. He said, housekeeping went in at 4 PM. He said because I left some clothes in the room, they charged me the extra night. And he blamed me for not letting them know and said next time I should tell people I’m leaving clothes. However, there was nothing else left in the room, except for three shirts a pair pants, and old jacket. I told Josh I’ve been doing this for 20 years. I have never had an issue. I tried speaking to another manager today. I was giving back to Josh. He continued to blame me. If I gave them my room keys and checked out in the morning how is that not checking out? In addition, I had two rooms, my brother checked out ay noon and the front desk agent asked if both rooms were gone and my brother confirmed. Yes we are out of both rooms. yes, Josh said he would refund me without a problem. However, good customer service is not blaming a guest for this issue.
Hana_B_NH
|1 review
Worst hotel experience I stayed at the hotel as an advisor at DECA conference . When I pulled back the sheets in the bed, the under sheet had bloody stain on it . When I notified the reception , I was brought sheets and told to change them myself. I have never experienced anything like this in a Hilton hotel. The night manager said no housekeeping, here are clean sheets. Did not offer different room. Will be filing complaint in the morning.
crystalkN9457NP
|1 review
Terrible customer service I booked the hotel for my 18-year-old daughter so she could attend a convention. When she arrived, she was turned away because she was not 21. The front desk support and the manager stated that it is their policy that a guest cannot stay unless they are 21 or over. Nowhere in the booking did this policy read. I am disgusted, shocked, and appalled that a hotel would lack such regard for a young adult but furthermore, the fact that this policy doesn’t read anywhere in the booking and to find out in such a terrible way with such awful disregard from the staff working there. I just want to forewarn those that might be considering.
729Elle
|1 review
Standard doubletree! We stopped here on a drive because we got stuck in a blizzard. It was a standard doubletree that’s nice/clean. The staff - incredible service. I appreciate their help. Parking cost $15 which is annoying. No upgrade with status but overall standard doubletree

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