Crowne Plaza Hotel Marlow by IHG

Marlow, England United Kingdom

Crowne Plaza Hotel Marlow by IHG
3.6
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Keith-in-Brighton-UK
8 days ago
Nice stay Stayed here many times before and we're experienced in how to get the best out of the hotel. This was a 3 night midweek stay that was very pleasant but I will make a couple of suggestions. We had a well presented very comfortable suite (apart from the sofa bed in the living area which is incredibly uncomfortable to sit on.) Didn't use the bar (stupid prices even before the service charge is added) and only used the restaurant for breakfast. Breakfast was OK though the bacon was so tough it was inedible, nice coffee, please get rid of the conveyor belt toaster that gives under-cooked toast on one pass through or burnt after a second, it's also a bottle-neck in an otherwise quite efficient system. Breakfast finishes at 10.00am midweek, this is in my opinion way too early for those there on holiday. All staff encountered were pleasant but would have to single out Mr. Hospitality, the ever wonderful Karim on reception. An ongoing annoyance is the 20% volume limit on the room TVs in the evening, depending on the source it can render them useless. I'm all for a limit but how about setting it to something sensible? I noticed that the grounds continue to be very well looked after and the new loungers by the pool are very comfortable. Will be back.

Amenities

Pool - Indoor
Spa
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Sauna
Childrens Pool
Restaurant

Property Location
When you stay at Crowne Plaza Hotel Marlow by IHG in Marlow, you'll be on a lake, within a 15-minute drive of Thames River and Cliveden House. This family-friendly hotel is 16.1 mi (25.9 km) from LEGOLAND® Windsor and 16.4 mi (26.4 km) from Windsor Castle.

Rooms
Make yourself at home in one of the 168 guestrooms featuring DVD players and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Dining
Stop by the hotel's restaurant, Glaze restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Marlow? This hotel has 12938 square feet (1202 square meters) of space consisting of a conference center and 11 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Keith-in-Brighton-UK
|1 review
Nice stay Stayed here many times before and we're experienced in how to get the best out of the hotel. This was a 3 night midweek stay that was very pleasant but I will make a couple of suggestions. We had a well presented very comfortable suite (apart from the sofa bed in the living area which is incredibly uncomfortable to sit on.) Didn't use the bar (stupid prices even before the service charge is added) and only used the restaurant for breakfast. Breakfast was OK though the bacon was so tough it was inedible, nice coffee, please get rid of the conveyor belt toaster that gives under-cooked toast on one pass through or burnt after a second, it's also a bottle-neck in an otherwise quite efficient system. Breakfast finishes at 10.00am midweek, this is in my opinion way too early for those there on holiday. All staff encountered were pleasant but would have to single out Mr. Hospitality, the ever wonderful Karim on reception. An ongoing annoyance is the 20% volume limit on the room TVs in the evening, depending on the source it can render them useless. I'm all for a limit but how about setting it to something sensible? I noticed that the grounds continue to be very well looked after and the new loungers by the pool are very comfortable. Will be back.
sarahhV9319EO
|1 review
Staff very helpful and good very good Lovely clean room, reception are very helpful. If you order the Indian afternoon tea be mindful there is a 50min wait as it’s cook to order. Lovely area outside to lounge in the ssin or have a drink by the lake. Very quiet and peaceful.
jakewV5901DR
|1 review
Crowne Plaza Bar Marlow I recently visited the bar at the Crowne Plaza and was genuinely impressed by the experience. Abhi was fantastic and gave top service all week. The ambiance is exactly what you'd expect from a Crowne Plaza—modern décor, soft lighting, and plenty of seating that invites conversation or quiet relaxation. It’s the kind of place where you can unwind after a long day of travel or meetings without feeling rushed.
S6617DBmarkd
|1 review
Weekend break Excellent hotel . Great staff in particular Abhi,Chris and Swidon at the bar . Very personable and attentive. Everything was spotless.
scottmW9885EM
|1 review
Top Service from CP Marlow (Abhi in particular!) We are regular customers at CP Marlow for business. Abhi in particular is a welcome face who always provides exceptional service. The whole bar team always welcome us with a smile, but Abhi goes above and beyond for us.

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