Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG

Matthews, North Carolina United States of America

Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG
4.5
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AndiPS
1 year ago
Fantastic check-in experience. Welcoming front desk, very helpful and informative. Jay was wonderful, at the front desk. She helped us with great restaurant recommendations and other information about what is in the area. Very pleasant, welcoming , congenial, knowledgeable and patient. Thank you.

Amenities

Center- Fitness
Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Holiday Inn Express & Suites Charlotte Southeast - Matthews by IHG in Matthews, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. This hotel is 11.1 mi (17.8 km) from Bank of America Stadium and 9.5 mi (15.3 km) from SouthPark Mall.

Rooms
Make yourself at home in one of the 89 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.

Dining
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Razan F
|1 review
Lack of empathy I flew to Charlotte for a funeral that started at 1 pm. I arrived at the hotel at 11:00 am and asked if there was a possibility I could check in early to get ready for the funeral that started at 1 pm. Without even checking if any rooms are available, the front desk person told me no. I was a bit taken aback by her lack of sensitivity. She didn’t check, ask a manager or anything. My uncle came down from his room and told me that housekeeping just told him room 313 and room 320 are clean and ready. He went to the front desk around 11:45 am and asked if I could check in to one of those rooms. Again without checking she said no. I went to the funeral came back to check in …. And they gave me 313. The room that was available at 11:45 am. They need to train their staff better. Very insensitive.
Kristen C
|1 review
A great stay! It was very clean and comfortable. Nice modern accomadations. The breakfast was delicious. For someone who is allergic to egg yolks, I appreciated that there was an egg white veggie omelet option. The only reason I didn't rate it a 5 is because of the shower. The good news is that the water pressure is amazing. The bad news is that it comes out so hard it hurts and actually stings your skin. It could be solved with a different adjustable shower head though. Overall it was a wonderful stay. We would definitely stay here again.
517jennyg
|1 review
Great room, not so great breakfast. Great space. Great check in experience. Beds comfortable. Like the room layout. Clean and comfortable. Easy parking. But I really think your breakfasts need to be improved. Just can’t eat those fake omelets. Some of the breads still frozen. Nothing to slice a bagel with. And not very good coffee.
AndiPS
|1 review
Fantastic check-in experience. Welcoming front desk, very helpful and informative. Jay was wonderful, at the front desk. She helped us with great restaurant recommendations and other information about what is in the area. Very pleasant, welcoming , congenial, knowledgeable and patient. Thank you.
Anonymous T
|1 review
Best hotel in Matthews Great stay everytime. we love coming to the Holiday inn there. New renovations . Very clean rooms. Very Nice staff and great breakfast especially the pancakes. I always get the same excellent service and lovely people that comes with it. Choose this place

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