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Colonial Inn & Suites /Airport/Graceland

Memphis, Tennessee United States of America

Colonial Inn & Suites /Airport/Graceland
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Dana G
10 years ago
Excellent Service- Spotless room I missed my flight.The hotel owner came to the airport to pick me up. The property is really nice, extremely clean and an economical choice. It is a great property with a caring owner. I was very ill. The owner made sure I was comfortable, ensuring I was in a room with a wonderful hot shower. My room was also very close to the front office in case I needed assistance. The next morning, he asked about my health. I found this property offered me a wonderful experience, assisting me when I was in distress. The owner went over and above to ensure I had a good experience. And even though I was only there for a few hours, my experience was so excellent that I had to share.

Property Location
When you stay at Colonial Inn & Suites /Airport/Graceland in Memphis, you'll be near the airport, a 5-minute drive from Graceland and 9 minutes from Stax Museum of American Soul Music. This motel is 9.5 mi (15.3 km) from Sun Studio and 9.8 mi (15.8 km) from FedEx Forum.

Rooms
Make yourself at home in one of the 36 individually decorated guestrooms, featuring refrigerators and microwaves. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and sofa beds, as well as phones with free local calls.

Business, Other Amenities
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
car630
|1 review
Overall, Horrible hotel Arrived at 4pm and found the lobby is locked, turned out its locked 24 hrs a day with a guard dog present. You have to use the night window in a very hot little room attached to the lobby. Screwed up our reservation. Booked two rooms, no fridge in one, no microwave. Blow dryers, irons non-existant. Never cleaned the bathroom until I complained, even then bad job. One king room was barely furnished with a queen bed and a chair. Other was better with a sofa and table, which did have a king size. No closets. Carpets so dirty it blackened your feet. Their idea of cleaning, replace towels, spray the curtains with disinfectant and make the bed. You have to change your keycard daily, probably due to renting rooms by the hour, which we did not know. Horrible experience. Was told by the "manager" that there had been a fire and damage which is why they didn't have appliances...what???? Found out its under new management and within the last few months they have been in repair but the whole place was so run down, chipped paint, holes in the wall. I would not recommend this place to anyone!!!!! Rude staff who refused to give their name or the owners name. Just so many issues, luckily we weren't there much and the bed was comfortable. No bugs at least. This was not the hotel I saw when I booked it several months ago. The pictures must be very old. We couldn't even go anywhere else as Memphis was booked solid. Just bad overall experience and did not seem like a very good area.
Teresa R
|1 review
Wonderful bed The motel is older and somewhat dated. Parts have been upgraded, BUT I got off a plane late and when I laid down on the bed I went straight to sleep and had a wonderful nights rest. Most motel beds are a bit ordinary, but this one was wonderful. Turn to get to motel is a bit confusing, but worth the trouble.
heidiboynton
|1 review
Nice room for the price The location is close to the airport. There is an ironing board and iron in the room as well as fridge and microwave. Bring your own blow dryer though. Room is clean though, and the staff is friendly. For the price, I was happy.
Leemanlives
|1 review
Bed bugs Stayed here for a few days. Around the fourth day I noticed some bites on my back. I inspected my bed and discovered bed bugs. Management said it was my fault because I hadn't complained the previous days. They said I had brought them in and refused to give a refund. Rediculous. Avoid at all costs
Dana G
|1 review
Excellent Service- Spotless room I missed my flight.The hotel owner came to the airport to pick me up. The property is really nice, extremely clean and an economical choice. It is a great property with a caring owner. I was very ill. The owner made sure I was comfortable, ensuring I was in a room with a wonderful hot shower. My room was also very close to the front office in case I needed assistance. The next morning, he asked about my health. I found this property offered me a wonderful experience, assisting me when I was in distress. The owner went over and above to ensure I had a good experience. And even though I was only there for a few hours, my experience was so excellent that I had to share.

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