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Embassy Suites by Hilton Memphis East Germantown Area

Memphis, Tennessee United States of America

Embassy Suites by Hilton Memphis East Germantown Area
3.5
Availability
252mrt
1 year ago
Nice, and a good value for the area Very nice, especially compared to the similarly priced Hampton Inn right next door. The amenities at the Embassy Suites are what you’d expect from this brand. Staff is professional, and rooms were clean. Only minor issue was that there were two big black hairs on the bed when we showed up, one on top and one actually under the covers. Bed seemed clean, though, so assumed it was just from the cleaning staff. Breakfast was great, even though they were super crowded with some family reunions that weekend. I recommend it if you have to stay for business or family travel.

Amenities

Center- Fitness
Restaurant

Property LocationLocated in Memphis, Embassy Suites by Hilton Memphis East Germantown Area is in the business district, within a 10-minute drive of Memphis Botanic Garden and University of Memphis. This hotel is 6.5 mi (10.5 km) from TPC Southwind and 7.4 mi (12 km) from Simmons Bank Liberty Stadium.

RoomsMake yourself at home in one of the 220 air-conditioned rooms featuring refrigerators and microwaves. 55-inch LCD televisions with premium TV channels provide entertainment, with wired and wireless internet access available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

AmenitiesTake advantage of recreation opportunities such as a fitness center, or other amenities including wireless internet access (surcharge) and gift shops/newsstands. This hotel also features wedding services, a television in a common area, and a banquet hall.

DiningEnjoy a satisfying meal at Grissini's serving guests of Embassy Suites by Hilton Memphis East Germantown Area. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.

Business, Other AmenitiesFeatured amenities include wired internet access (surcharge), a business center, and express check-in. Planning an event in Memphis? This hotel has 4232 square feet (393 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
252mrt
Nice, and a good value for the area Very nice, especially compared to the similarly priced Hampton Inn right next door. The amenities at the Embassy Suites are what you’d expect from this brand. Staff is professional, and rooms were clean. Only minor issue was that there were two big black hairs on the bed when we showed up, one on top and one actually under the covers. Bed seemed clean, though, so assumed it was just from the cleaning staff. Breakfast was great, even though they were super crowded with some family reunions that weekend. I recommend it if you have to stay for business or family travel.
Marian B
Not a good experience Very very noisy. Broken coffee maker and hotel doesn’t have a coffee station. Took three trips to the front desk to finally get a coffee maker replaced. Elevator broken. Heating vent fell off in the middle of the night. Low class clientele. Never again. Bag of weed in parking lot and aroma of pot in the hotel.
715gracer
It's a nice place for family travelers. Let me start by saying when I walked in, I was pleasantly surprised how nice it was. The lady that checked me in was not overly friendly. When I got to my room, it was really nice and also spacious. Now, this was a business trip, and I needed to catch up on work and the entire time, I can hear the music from the open concept of an Embassy Suite, not good if you are trying to focus. Guess what, that music was on 24 hrs. a day, thank goodness, the bedroom was on the backend. I ate at the restaurant which was just average, the salad was boring, and the old fashion was not good, they muddled the cherry and orange (not the appropriate way to make an old fashion). All in all, it was a good stay but would be better for non-business members. One last thing, there was a family with children next to my room and I could hear everything since the walls were paper thin.
969nv
Do NOT Recommend - AVOID this Embassy Suites Do NOT stay at this hotel. I am a Hilton Honors Member and have stayed at Embassy Suites in many locations over the course of twenty years. I have never had a bad experience at any Embassy Suites until I checked into the Embassy Suites in Memphis, TN during President's Day Weekend of 2024. The issues that we experienced during our stay included, but are not limited to: (1) lack of parking causing the security guard to tell us to park in a fire lane; (2) no clean linens for the pullout sleeper sofa upon arrival (we had to ask for the clean linens to be delivered three different times on the second day of our stay); (3) unprofessional and argumentative front desk staff who escalated a simple request to have access to the soda fountain machine during the so-called manager's reception into an argument; (4) subpar manager's special with limited drink options and a few pre-packaged food in small bags that one would expect in a sack lunch for children; (5) lack of extra toilet paper and a laundry bag stocked in the room; (6) only one wastebasket in the entire suite (just one in the bathroom); and (7) a limited breakfast buffet as compared to other Embassy Suites. To top it all off, we did NOT receive the type of room that we reserved. We reserved a suite with two queen beds, but were placed in a suite with one king sized bed. Finally, the hotel's restaurant (Frank Grisanti) had basic and bland food with marginal service. AVOID this hotel at all costs!
Steven C
just info for future travelers Hotel was being renovated, but not a big deal. Got to our room and the TV, lamp and WIFI in the bedroom portion of the room didn't work. Woke up the second morning and found NO HOT WATER working in the entire hotel. Later found out that the boiler broke. Woke up both mornings and found the lobby/lounge areas' trash overflowing, beer cans/bottles and glasses from the night before were still on the tables. This hotel has potential to be very nice, but the weekend we were there was very disappointing for a Hilton/Embassy Suites.

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