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Best Western Inn & Suites of Merrillville

Merrillville, Indiana United States of America

Best Western Inn & Suites of Merrillville
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dynohell2
1 year ago
Awesome staff Rooms were dated, but clean and comfortable. The 2 hostess were awesome very fun and informative smiles. I ask quite a few questions while checking in , the ladies were informative about the area I will definitely be booking with them on my next trip to the area.

Property Location
Located in Merrillville, Best Western Inn & Suites of Merrillville is in the business district, a 2-minute drive from Westfield Southlake Mall and 6 minutes from Pinnacle Hospital Crown Point. This hotel is 12.6 mi (20.3 km) from Indiana Dunes National Park and 12.6 mi (20.4 km) from Lake Michigan.

Rooms
Make yourself at home in one of the 52 air-conditioned rooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities such as a spa tub, or other amenities including complimentary wireless Internet access and a television in a common area.

Dining
To-go breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a 24-hour business center, and a 24-hour front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
GloriaW1168
|1 review
One night stay for a trip to Michigan. Merrillville has many good eateries and places of interest. Neighborhood not so great for two women, mom and daughter. Priced high as we could have stayed at the Hilton Gardens for same price. Holes in curtains although seemed clean. Hospitality however was very good. Hostess very conscientious of neighborhood safety.
Kathy H
|1 review
Good for a NIght This was just a place to sleep before hitting the road for home. So it fit the bill. We checked in late. The room was fine....needs a little scratch and dent fixing....but it was fine. All of the employees we encountered were very nice. Breakfast was really good.
dynohell2
|1 review
Awesome staff Rooms were dated, but clean and comfortable. The 2 hostess were awesome very fun and informative smiles. I ask quite a few questions while checking in , the ladies were informative about the area I will definitely be booking with them on my next trip to the area.
allison v
|1 review
Terrible don’t recommend My boyfriend and I had to stay here for a few weeks while he was working in town and it was awful. Every week. And today they tried coming into my room when I was alone, without knocking, thankfully the door was locked with the chain lock. We’ve stayed here for multiple weeks giving them all this money and still 0 respect. Also, they don’t even clean their sheets. Twice we came in and the bed was made, but with very visibly dirty sheets, with hair crumbs, etc. Absolutely disgusting and I hated having to stay here.
107mistyy
|1 review
Zero stars I will not elaborate on check in as much than the overall cleanliness of the rooms. Check in was difficult as they tried giving us a different room than what we had reserved. Once we escalated to management, we were allowed to have the room we reserved. Looking at previous reviews, we felt that this hotel would be fine. No, No, No. upon entering the room, the bed sheets were very dirty, the carpeted floors had not been swept as I was picking up Bobby pins off the nasty carpet and could clearly see debris on the ground. We had ants crawling everywhere; the walls by the bed, the air conditioning, the bath tub, the bathroom floor, the TV stand, EVERYWHERE. I called the front desk and informed them that I believe that the bed sheet were not changed when they “cleaned” the room. They did come and change the bedding but I bought sheets to put over their bedding. They did spray for the ants but it did not help. The room, the bathroom, the halls, the whole hotel is dark and dingy. We had a light in our room that did not work, making it even darker. I am assuming that the people that live there, gave the high ratings. This is not a 4 star hotel. We tried moving hotels but we were there for a softball tourney and everywhere was book. This was an awful experience.

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