Creep-show-caretaker If your looking for a good location in south beach the Sherbrooke has that to offer but that's about it. When we first walked in I had a feeling as if something wasn't right. A tourist company had taken up shop where the front desk for any hotel should be set up. One of the workers called the owner to come greet us. The man was very nice but overall was not what we were looking for. The elevator was 100 years old and all 4 of us had to squeeze in with are luggage. He brought us to our room. As we walked in the air condition had not been turned on yet so the room was stifling, the owner asked us to not having it running as much as possible ! Really we were in south beach and it was bloody hot. For the money we paid we should able to keep it on at any degree and any time we like. After dropping our bag he had myself accompany him to sign our receipt. He brought me to his room alone. I am 25 years old women and that was a little uncomfortable and unprofessional. I went back up to my room and my coworkers did a run thru of the quarters. At that point they said we could not stay there for another minute. To say the room was dirty was an understatement : mold all along the refrigerator , old food still left in the microwave, urine still on the toilet seat ( sorry I couldn't leave this out), dust everywhere, our fold out chairs were sticking to the floor and the table was just as bad. The owner also told us he was going to enter our room everyday at noon to clean our garbage which we did not feel comfortable with. We decided to hit ocean dr and find a better place to stay. We ended up at the beacon hotel which was only 200 dollars more for our entire stay and it also came with breakfast so that saved us time and money. When we went back to break the news of us checking out, there was a man sitting in the hallway that looked like he was detoxing. I'm pretty sure we were the only guest checked in. Before we signed the paper to check out the owner wasted no time turning off the air ! I have traveled quite a lot but by far this is the worst place I've seen yet and I'm no stranger to hostels and camping. Take your chances.

WARNING! This hotel cancels your booking before you arrive WARNING! We booked this hotel 6 months ago as part of a tour around Florida. We received notification that the hotel was unilaterally canceling our booking less than 48 hours before we arrived. You can imagine our panic and stress then to find alternative accommodation. I rang the hotel who apologized stating they were overbooked ... i mean what sort of customer reservation service does this hotel run! BE AWARE AND AVOID!!!

It’s not hotel. Horrible place. It’s not hotel. There is not reception, not room service, not service generally, no phone, no stuff, it’s room for rent. Super dirty!!!!!! It’s look like they never cleaned it. Dust everywhere, oven is dirty, blinds are dirty and oily, dust on the floor, on the walls, doors, everywhere. In bartroom - more worst - woman’s hairs everywhere, on the floor, on the walls. Bed clothes and towels are old, it has yellow color already, without iron, and it had also woman’s hairs. Everything old and ugly. Constructions inside, noise from construction from 7 or 8 am everyday, not possible was sleep. They provided only one service- towels change. Some guy came over every day and changed it. But they didn’t change it 1 day before the last one by some reason. They didn’t change bed clothes. I should to call them one day before and they will change it on fourth day. I’m so interesting how people can call them if they doesn’t have phone inside the room. Horrible list of their rules inside: you need to flatten boxes,to crush cans and bottles, another way they will charge you, or you need to wash dishes after yourself or they will charge you, you can’t set temperature on AC less then 74F, because it can tripped off and they will charge you additional $50. Bathrooms curtain is dirty and has mold already, walls too, bathrooms tub is dirty to. Windows are never cleaned, you can’t see anything trhow the windows. If you will walk without shoes on the flooor, your feet will black from dirt and dust. Elevator didn’t work. Not enough lite inside, central halls, everything look like den. Matters on the bed is old and uncomfortable, bed is moving and making noise. This is the most horrible place, it has only one plus- it’s location.

We loved it! The apartment was great. Looked exactly like the pictures. Good location. Very central and close to shops and supermarkets. Also, Mitch was a very nice host who helped us whenever we needed it. Definitely recommend!

Horrible customer service! I just called trying to book a room and the GM was extremely rude and he didn't even want to talk to me. How can you treat your customers like that? I wonder how people actually book this hotel. Not recommended!