No shuttle, filthy toilet, no hot water Horrible. No amenities advertised. No airport shuttle, no coffee maker, no hot water, a toilet full of excrement, no breakfast which I didn't care about. The one positive is that it is clearly under renovation. The bed and linens were very comfortable as was the new carpeting. Don't even make me mention the pool. Customer service, if even at the front desk, lacking. Now closed as of my check-in date on Oct 9 due to short-staffing. Someone is there as when I called to voice concern, I heard a voice and got hung up upon 3 times. STAY next door at the Crowne Plaza. They are extremely professional and worth a few extra bucks. What a mess.

Worst hotel I have ever stayed in! This is by far the worst hotel I have ever stayed in! If you like towels and or washcloths this is not the place for you! If you are lucky enough to have them in your room when you check in don't think you can get more! We stayed there four nights. Twice we asked for clean towels and washcloths and never did receive them! The mattresses are old and bad. There is no coffee service in the hotel. The hotel is supposed to put out food in the morning but most mornings we were there nothing was provided. When we checked in the room had not been properly cleaned. One of the drawers contained a towel, used condoms, and condom wrappers! The manager could not care less what happens at this hotel. Rooms are not serviced. The hotel is filthy. And it's in general unsafe! I will sleep in my car before I will stay in this hotel again! The only reason I gave it one star is because this website will not allow me to leave a review without it. I would like to have given it a minus 10!

Avoid - bookings not honored Booking made 6 months in advance through booking.com not honored on arrival. No one on reception upon arrival, couple of other parties trying to check in. Guy who turned up 20 mins later was rude and in no way suitable for being the responsible person on the premises, both for his own well-being and that of guests. The only answer we got was ‘we’re over booked, I have no rooms’ this despite us having paid in full 6 months previously. Wasn’t able to advise on a refund as clearly no idea how the arrangement with third party booking sites work - avoid at all costs. Second party wanting to check in had only made their reservations 2 days prior and also turned away.

DO NOT STAY AT THIS HOTEL. UNSAFE CONDITIONS! This hotel should be closed until the management can hire enough staff to provide general cleaning, maintenance, and make major safety repairs. Issues include: exposed wiring, uncovered vents, mold in the showers, beds, and walls. The lobby bathrooms do not have doors and are not ADA compliant. There is no posted occupancy signage. TV’s in the wellness room are ready to fall off the walls. There is hanging wiring and exposed wires. There is no working air in the main areas. The elevator is out of order. There is no shuttle, bar, or pool as advertised. Customers may unsafely access the pool which is green and not safe. Garbage is piled up in the hallways, stairwells, and parking lot. There are piles of garbage. The exterior grounds have not been mowed or taken care of. Weeds are growing everywhere. Because key cards do not work on exterior doors they are left propped open for anyone to enter. There were no extra towels. We didn’t even have towels when checking into the room. The sheets were dirty, hair, blood, and other liquids were visible. No extra sheets were available. The floors in the room had not been cleaned. Of our 3 rooms, one had blood on the floor, one had some sort of sticky residue, and one had gum. It was clear there are not enough staff to keep this hotel running. It should also be noted there are people living in the hotel as “squatters”. The hotel management explained they are trying to evict. The issue is these customers take resources and time from staff. One of them helped themselves to the laundry and towels as though they were an employee. Finally, we tried to talk to a front desk staff about these issues and management told him to call the police as they were unwilling to discuss these issues. The desk and janitorial staff work hard and do their best. They are treated poorly by management. One staff showed us correspondence of being berated by management. This hotel should be closed.

An episode of mysteries of the abandoned This is an abandoned motel! No one is there to answer the phone, no one at front desk, no one driving the shuttle! No one any where except vagrants hanging around out side. Stopped in two times to check in and it was literally completely deserted! If you like ghost towns then this is your place. Had to have Choice hotels finally call someone to appear at desk. Guess what? $20 cash only to check in 1 hour early! Guess what ? No conditioner in room , or coffee packets, or do not disturb sign, or laundry bag! When we returned that night the back door of the hotel was propped open by the construction crew! Did I mention, the hotel is in process of a remodel, so elevator doesn’t work, restaurant out of service!