Radisson Hotel Toronto Airport West

Hotels in Toronto Customer service, breakfast and hospitality all is amazing. Any questions the front desk can't solve, the manager is very understanding and there to help if needed. But make sure you read all instructions as payments are no refundable. Feels at home staying here.

Best experience with great rates The staff are very helpful and pleasant to deal with. The food was delicious. Had breakfast and dinner. Would recommend staying here. _ The rates are the best also. They even accommodated us when we needed to stay for an extra hour. Always with a smile. Will stay here again.

Book elsewhere This hotel is dated, has issues at every turn and management refuses to take ownership. (Individual named Kumar) My family and I checked in last week for a 4 night stay and upon arrival, upgraded our stay to the Govenor's suite for an additional cost. A multi level 2 bedroom suite with 3 bathrooms. 1) Upon checking in, the hotel room floors were extremely dirty, and we had to have housekeeping come in and reclean the floors. The floors were sticky, and it seemed as if there was alcohol or some sticky liquids spilt prior to us arriving and never cleaned. 2) One of the showers on the upstairs level will only give out either extremely hot or extremely cold water. The maintenance individual let us know that there is an issue with the faucet, and it needs to be replaced. If I am paying full price for the room and pay an upgrade fee for the Govenors suite, I expect everything to be in working order. I am now down 1 bathroom. 3) You cannot take a shower in the one working bathroom upstairs, without water leaking through the ceiling in the main floor bathroom. This is completely unacceptable, not to mention disgusting. Once again, the maintenance person let us know that there is a plumbing issue, and he would not be able to fix it. He also agreed that it is disgusting. I am now down 2 bathrooms. For the amount of time maintenance was in our room, we should have charged him as a guest. 4) There is a severe lack of parking. If I am staying at the hotel, there should be sufficient parking spots to accommodate hotel guests. We had to park across the street on several occasions. 5) On our last night there was a man and a woman trying to get into our room at 1230am. We called the front desk, and they called us back and let us know that the individuals were escorted out of the building. We have small children with us, we did not feel safe staying somewhere where there are people trying to break into our rooms. There is definitely some shady activity going down at this hotel. 6) Do not be fooled by the pictures of the pool area. The pool is dirty, the sauna does not work and the steam room is filthy and has an unsettling smell. 7) There is a continental breakfast, however the coffee machine did not work for 2 out of the 4 days of our stay. 6) Holes in the wall of their so called most prestigious room. We have went back and forth with hotel management, and it seems as they are trying to sweep this all under the rug. If you pay full price for the hotel, the facilities and services should reflect the same. Their solution to make things right? A credit of half a nights stay or some points for us to stay with them again. What a complete joke. I would not recommend this hotel to anyone, especially if you have small children.

It was meh Well i had meetings to attend and internet was way too slow. I ended up working from Starbucks due to that. Staff was fine no complains. I gave one extra star as the manager took my feedback constructive manner . The hotel is fine overall if we ignore internet but it’s not that near to airport as it sounds lol

I had really great stay here the service was great and the room was just like the picture Very good location near every thing I love very good customer service friendly and professional Parking available at any time close to the door free coffee and very good quality