Holiday Inn Mobile - Airport by IHG

Out on our arse Please read!!! I have written a couple of reviews on this hotel specifically on one individual “joseph” and now i am writing about the general manager Chris Patel what a piece. After i called and placed a review and complaint on his staff member he thought 5000 points was good enough well he was mis informed by his own personal feelings on how to treat his guest. Well i reached out to ihg asked for my full points back for my stay and i should get a discount on my future stay 5/5-5/7 well he was not happy i spoke to ihg directly and told me to get off his property he said i will issue you refund for 5/5 but leave no if ands or buts. And at know point did i request a refund or to leave he mr patel emphasized it leave my property. The front desk manager at the time Lavonne the only one willing to help her hands where tide andi know fully she is not going to defend me its her job i get it but she def knows i was in the right and he was in the wrong i mean tossing my family and myself out with literally no rooms in the area due to tennis events and graduations we where out on our asses because he didnt like me calling ihg or giving a complaint is that BS or what. We had to cut our visit short from my sons graduation. and IHG where no better dont stay here ever its a disgrace i rather stay in tilmans corner with the druggies and street walkers at least if im going to be screwed i might as well enjoy it. I have many friends in city and state municipalities i will let them all know this hotel is a no go at all for any events or stays i wouldnt stay here if it was the last hotel left after a major catastrophe free and food including disgusting general manager mr. Patel they obtain these properties and forget we are the ones keeping them open not him i hope he feels the wrath of corporate when i finish in detail all i have in writing and recorded. The fine i hope it to be as big as his last bonus and ten times what it cost me to stay there. Social media is next. With full video explanation

Very We were in town for a conference and this was the hotel everyone stayed at. It was very nice and the staff were friendly. They provided breakfast which was nice, and a bit better than "hotel breakfast". The only complaint is that the rooms are a bit noisy (hallway noise, etc)

Pretty Basic Hotel situated close to the airport. Room was big, clean & comfortable. Air conditioned. There was no drinking water provided in room. Food was ok. Nothing to rave about. There is bar & alcoholic drinks etc are available. Staff was pleasant and helpful.

Careless staff I am staying in the hotel, due to late check in at 10pm, my company ordered food for group of 7 people. I was travelling for more than 36 hrs, went to shower and came for the delivery of my food. There was shift change and new reception person don't know about food and not bothered to find out the same. He told me that he can't do anything and its not his fault. This is most careless behavior I have seen in my whole life plus no attempt made to correct the thing which was happening wrong. Don't expect anything from staff of this hotel. Wifi connection is poor in extreme rooms.

Needs Upgrade Stayed here for quick overnight trip. Have used this hotel in past add was pleased however, it has declined tremendously over time. Lobby area is nice and front desk rep was super nice. Guest room was less than average. Room had an odor. Ceiling in bathroom was extremely dusty. Likely because the filter in van hasn't been changed in years. Also, there is a very sketchy hotel next door. Proceed with caution.