DON’T stay here it’s filthy dirty!!! This hotel gets a 0. Filthy dirty and staff are unwelcoming. Booked online a non smoking room and was first given a room that stunk so bad, it was disgusting. After speaking to the rude staff member, she gave me a second room and boy oh boy. I have never seen a room so filthy dirty. Curtains ripped and dirty Bathtub had mold around it Floor looked liked it never been vacuumed Fire alarm was covered with a plastic bag AND then when I got into bed I immediately started itching. The pillows on the bed were stained so bad I finally got up and got the hell out. Told the staff member I was leaving on these conditions and she could have cared less. I emailed the Manager and no response. I wanted a refund. I think I was there just under an hour. I only lasted that long as I’d been driving all day and I was tired. So I did try to resolve the issue quietly however I feel others need to know not to waste your time here.

VERY BAD HOTEL So if there possible for a zero star I would, not for the staff for the appearance and up keep to this hotel. The pictures you see on Google and all the travel sites don't even come close to the reality of this hotel. They don't do any house keeping, there is the worst ever smell from the hallways, the carpets in hallways have stains on them, the front desk area is so cluttered with furniture it is not a warm feeling to this hotel when you walk in. There so called breakfast is supposed to from 6 till 9 but when you go down there at 7 or 8 there is nothing left and when you ask they say we are not cooking anymore. They don't clean the rooms, the rooms have bad stains on the carpet, the bedding has not been replaced for years They say the wash them but I physically saw there laundry room and the dryers are missing tops and the washers look like they are 20 years old, plus the comforters have holes in them and the front desk people said the owners just want them to hand sew the holes up. Under the beds have never been cleaned, the bathrooms was disgusting I has to go buy my own cleaning stuff to clean the bathroom so I could use it. The windows was disgusting and never cleaned, the heating unit has not been serviced either . I would ask to see the room before you pay anything and take a smell.. I personally think the owners of this hotel don't care about the quality and concern of the people staying here..

Staff were wonderful! Staff were VERY welcoming, courteous and helpful. Lobby was charming and comfortable. Also, they have a Tesla destination charger (8kw) outside the front door, and there are superchargers about 100 yards away.

Avoid this property in Moses Lake, WA Kudos to the photographer. He/She made this old and decrepit property look okay. It was not! It is in a lock-your-car-and-use-a-boot neighborhood. The exterior was reminiscent of a ghost town. We asked to check the room because we had used the national reservation desk to schedule our stay. Those guys know only how to place an order and collect money. The carpeting was stained and tattered. The room smelled musty. A dark/soiled grout in the bathtub was gross. We explained that the room is sickening and that we wanted a refund. They eventually did credit our account. Ugh! Choice Hotels can do better.

Quality Inn Moses Lake From my first encounter with the high conflict front desk attendant to entering my room- which was their 2nd attempt to find one with working lights and it’s on the 3rd floor and no elevator - I would not recommend staying at this hotel. If it’s the last room in town, drive on by. I always try hard to see the positive in an experience, and at least the beds and pillows are comfy.