Holiday Inn Express Mt Vernon by IHG

A little pricey for a one night We only stayed one night. The room looked like it may have been a remodeled one. Bed was comfortable however when we entered the room it it had a very strong musty smell. After being in the room for some time we got use to it. Not sure why it was so strong. It was very noticeable in the bathroom also. The front desk people were very friendly. We would stay there again but they may need to figure out why it has this oder Room 120. I did like how they have the hand soap and shampoo on the walls.

Average Needs alot of updates,TV's are small,refrigerator are old,USB ports didn't work very well,not much room for Truck/Trailer,there is alot of shopping around there and a Movie theater,Breakfast is excellent.

Smallish Holiday Inn Express with pricey rates. I normally like Holiday inn express and this one was just OK with smallish rooms small washroom with the sink in the bedroom and it did have a small fridge in the room. Beds were comfortable and the room temp was good as well. The breakfast was typical scrambled egg from a mix some sausage , coffee, tea,etc. what was luxury level was the price at 366.00 usd for 2 nights in the middle of Ohio.

Average Average chain hotel. The room seemed fairly clean. The sleeping part of the room looked to have been updated somewhat recently, but the bathroom wasn't. The bathroom had old, peeling wallpaper in it. The sink was oddly outside of the bathroom and right next to the main door to the room! I've seen bathroom sinks outside of the toilet room before, but never where the entrance closet would be. It felt really strange, as if anyone in the hallway could hear me brushing my teeth! The room was on the ground floor, so maybe it's not used as much as other rooms (it was fully booked during my stay). The front desk clerk was pretty rude at check-in, but the other staff were nice. Breakfast was underwhelming like most of these chain hotel continental breakfasts. Wouldn't be opposed to staying here again for work.

Okay hotel but with a strange problem. I was visiting Mount Vernon with a friend of mine from a Sunday afternoon through a Monday morning in October 2022, and we stayed at this Holiday Inn Express for the night. It's probably the nicest chain hotel in Mount Vernon. Overall, the hotel was decent. Our room (#314) was clean and comfortable. I appreciated being able to use the business center computer in the lobby, and breakfast was okay (not great but acceptable). There was one inconvenient problem that we had to deal with. Guests could not be given key cards to their rooms due to a problem with the electronic key system. This meant that, anytime a guest needed access to their room, a staff member needed to let them in. According to one of the hotel staff members, it was related to a computer supply-chain issue. Just strange, and something I can't say I'd ever experienced at a hotel before. One particular frustration was that, at one point when I needed access to the room on Monday morning, I had to ask one of the housekeeping staff on the 3rd floor to let me in to my room. She was asking me some odd questions about the situation, and I was getting frustrated because it was almost as if she didn't know why I needed her assistance with getting into the room. (I wasn't sure how aware she was of the situation.) I felt bad for the staff who had to let guests into their rooms, and at one point, a potential guest was yelling rudely at one of the front desk staff members when this clearly wasn't her fault. Also, the older woman working the front desk was extremely apologetic about the situation... very nice lady. Not her fault either. They were expecting the problem to be rectified within a few days or so of my stay. Anyway, the situation was annoying but the hotel itself is fine.