Ocean Creek Resort

One of the Most Frustrating Stays I've Ever Had One of the Most Frustrating Stays I've Ever Had I rarely leave negative reviews, but my recent stay at Ocean Creek Resort was disappointing enough that I feel obligated to share. First, I was placed in room 2319 where the deadbolt didn't work--a basic safety feature. I was told there was no maintenance or manager on-site to fix it. I was moved to a second room, 2119, only to find that the key cards didn't work at all. I had to rely on staff to open the door each time, and I was told only a manager had the master key--yet someone from the reception (who wasn't management) was using it to let me. That alone was a major security red flag. Each time I needed access, I had to wait 10-15 minutes, and after 11 PM, there was no easy way to get back into the room unless you tracked down security yourself. I had to move my luggage multiple times--five, to be exact--because of the room change and it wasn't clear if I'd even be able to get back into my assigned room. To top it off, the condition of the room was rough: the comforter was worn, kitchen cabinets didn't close properly, closet door didn't close properly, the back sliding door did not lock, a gap in the flooring in the hallway, the list goes on. I expected better service from Ocean Creek Resort and their management, better communication, and most of all, better safety standards. This stay was frustrating, exhausting, and not at all worth the hassle. I won't be returning, and I'd recommend others do their research before booking.

Great staff and wonderful location. My family loves coming here! Location is central to all of our activities. Have visited many times since 2008. Never stay anywhere else. The clubhouse has a great breakfast buffet and the staff is very friendly and helpful. Staff is also very knowledgeable about the area and can provide assistance booking events and getting tickets.

1980 calling, not in a fun way. Welcome Back to the Future! 1980 calling. We stayed in Lodge II 2350, a two bedroom lodge and the unit was very outdated. Formica counter tops and a stained rug that has been worn down almost to the backing. The coffee maker was from the 80s and was minature which took tiny coffee filters that you can't use anywhere else.... The full sized bed and couch had no spring left so we sunk into them. The televisions were not smart and had weird remotes where you had to use the 'up and down' functions with no ability to enter a channel number. Very odd. There is no housekeeping offered either. You get 4 towels regardless of your length of stay and 4 rolls of toilet paper. Bring your own if you think you'll need more. The campus has a number of pools to cool off which is great and most were not crowded. The one by the beach has a bar and food as well as music which is a fun vibe. There are two other pools in front of each tower. Both small but do the trick. As you make your way back to the lodges there are another 4 or 5 pools to choose from plus a large indoor pool. There are also a number of tennis courts and a putting green. The location is great as you can walk to Barefoot Landing and a number of restaurants right next door. It's a shame the units are not kept up to date as the location is ideal and the grounds are beautifully maintained. The owners of the units should be forced to update because units like 2350 will deter people, like ourselves, from returning to this resort.

The best hotel is now Roach motel This place was my favorite place for 20+ years, now I don’t know, we found a cockroach in our apartment-which is pretty gross , the staff seem miserable and the issues we addressed with the management, we never heard back even when we talked to the supervisor at the front desk. The place also feels unclean and unkept. We loved this place for so many years but it feels like greed has overtaken quality and we’ll be looking to stay at a resort that cares about its patrons.

Amazing stay. We started out receiving amazing customer service from the young lady at the front desk. The property is beautiful. Our room was clean and ready for us on time. We very much enjoyed our stay and would recommend this place to everyone. We will be staying at Ocean Creek every visit to Myrtle Beach moving forward. This place is very well run!!!