North Shore Oceanfront Resort Hotel with Waterpark

Happy I didn't listen to the poorer reviews; good stay! I was concerned staying at this property because of previous reviews on travel sites, but the price was too hard to pass up and I am happy I stayed! I traveled with my mom, aunt and 2 young cousins- 5 and 6 and the resort was perfect for their ages. The water park is at the hotel next door but its less than a 5 minute walk. The water park was clean not too crowded and the kids loved it. Perfect for their ages and we spent one full day there with them. The breakfast restaurant is also at the hotel next door but again, very short walk and a good price for the Breakfast buffet. On Fridays they have have Bluey buffet for the kids. The restaurant in this hotel is newly renovated and had great food. Its got more of an upscale feel. While the rooms are not exactly like the pictures, you can tell is just an outdated resort, the hotel was very clean and the staff was constantly cleaning the floors and premises to combat the sand and water from the beach. Anything we needed the household staff got from us and everyone was friendly and accommodating. The arcade had great games. The indoor miniature golf place is small but there are so many great miniature golf places down there to go to, its no loss. And the indoor pool is typical of indoor pools, small and smell of chlorine but makes no difference to kids who still love it. You are not going to get the most comfortable beds and the furniture needs updated, but that's a good trade off for the amenities and beach location you get. Its a good value overall.

dirty and misleading, do not book there, read the reviews The room was filthy—hair in the shower, dirty floors, and clearly not cleaned. The photos online are outdated, and the water park isn’t even on the property. I didn’t stay a single night, and they still refused a refund. Rude staff, no accountability. Total scam—do not book here.

Do Not Book This Hotel – Major Scam! Read the bad reviews! This hotel is extremely misleading and unsanitary. The photos online are outdated—probably from 25 years ago—and do not reflect the current condition of the property. The bathrooms were not cleaned between guests; there was black hair in the shower, a stained and unflushed toilet, and dirty, unmopped floors. It was clear the room had not been properly maintained or cleaned. I left immediately without staying a single night because the conditions were unacceptable. Despite this, the hotel refused to refund the unused nights, claiming they have a “no refund” policy. I was transferred from person to person on the phone, treated poorly, and even hung up on—despite being polite the entire time. This place is a scam. If you care about cleanliness or customer service, stay away. You’ll lose your money and your peace of mind. Don’t make the same mistake I did.

Most Hotel Annoying Experience! My family and I recently stayed at the North Shore Resort for vacation. We checked in on Saturday and I explained to the front desk representative Steve that the card on file that I paid 1 night stay with was hacked and I had a temporary card given to me by the bank. I asked if we could switch the cards and immediately his demeanor changed and he acted like we were a problem and says "thats a going to be a problem" and stated that they needed to refund the money and send us a refund check. Sending us the check was fine. As my husband proceeded with his card Steve with no eye contact says “we need the card so we can charge the entire stay". Steve then gives us wristbands for the waterpark and pools etc. and says if you lose these you are out of luck because you will not get anymore. When asking Steve questions he continued no eye contact and forgot to charge us an extra $45.00. They hounded us for the $45.00 that they forgot to charge because Steve was to busy belittling us at check in. We then spoke to the Guest Services Manager Claudine. Claudine was very helpful but stated we had to pay the $45.00 dollars or they would not give us our refund. Again we did not mind paying the $45.00 but the fact they hounded us and tried to hold the refund check hostage is crazy to us. On another note our phone did not work the whole stay, the room was fine but nothing like the picture online and bathroom was extremely small. Waterpark was fun but beware there were 6 kids going down slides at once and cracking you in the back. Balcony view and pool were great! Would love to visit Myrtle Beach again but would never stay at this hotel again!

NOT FULLY ADA COMPLIANT DESPITE TELLING CUSTOMERS IT IS! WILL NOT GIVE REFUNDS! This place is terrible for anyone that has a family member that has a disability. We ( my wife and I) originally booked through Expedia and on the Expedia app when you click Handicap Accessible this hotel shows up on the listings. We called the hotel in advance and were told by numerous staff that the hotel and its rooms were accessible. We booked the 1 bedroom condo suite. We arrived to check in and once the clerk finishes the check in she tells me she would show us to her room. I thought this was hotel policy but come to find out that she was showing us because it was in a location that required an additional set of stairs. They did upgrade our room but it was not in the same hotel and the room was only bigger and but STILL did not have handicap accommodations such as an accessible shower/bath. He was only able to set in the kitchen in his wheel chair. Would not recommend to anyone with family members with disabilities. Hotel refused to give a refund for the major inconvenience.