Extended Stay America Premier Suites Nashville Vanderbilt

Nashville, Tennessee United States of America

Extended Stay America Premier Suites Nashville Vanderbilt
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MauriceLee H
354 days ago
Started out bad but ended up good I came in to check in Monday night after being at the hospital with my son who is in Vanderbilt children's hospital in ICU and was met with rude and disrespectful service by the gentleman who worked that night. Upon coming back to the hotel on Tuesday as we booked the room for 3 nights Angelia was super and helped out and went above and beyond to make sure we were good she fixed the wifi issue with no fuss after the gentleman who worked Monday night changed our info in the system out of spite. Miss Angelia needs a raise and a promotion because she value your customers and does her job damn good a is a very important asset to this company. Overall started out bad but Angelia made us feel at home. She a blessing in disguise

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Extended Stay America Premier Suites Nashville Vanderbilt in Nashville (West End), you'll be within a 5-minute drive of Vanderbilt University and Broadway. This hotel is 2.6 mi (4.2 km) from Bridgestone Arena and 2.8 mi (4.6 km) from Music City Center.

Rooms
Make yourself at home in one of the 114 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a vending machine.

Dining
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
Donnie W
|1 review
Worst hotel ever Horrible and rude employees, eleveator and key cards malfunction regularly. Don’t stay here. A hotel should be inviting, acccomodating, everything should be fully functional, rooms should be cleaned more than once a week, employees should make guest want to return.
MauriceLee H
|1 review
Started out bad but ended up good I came in to check in Monday night after being at the hospital with my son who is in Vanderbilt children's hospital in ICU and was met with rude and disrespectful service by the gentleman who worked that night. Upon coming back to the hotel on Tuesday as we booked the room for 3 nights Angelia was super and helped out and went above and beyond to make sure we were good she fixed the wifi issue with no fuss after the gentleman who worked Monday night changed our info in the system out of spite. Miss Angelia needs a raise and a promotion because she value your customers and does her job damn good a is a very important asset to this company. Overall started out bad but Angelia made us feel at home. She a blessing in disguise
mari c
|1 review
place simple,breakfast sucked,they only had granola bars &some cheap yogurt. Room service was rude &pushing to check out The place was very simple, the breakfast was not what I expected, very cheap just some cheap yogurt and granola bars, not a real breakfast. The room service was rude and pushing us to check out the hotel before the checkout time. Overall not a good experience
m0rr155
|1 review
10/10 - Highly Recommend Very pleasant experience. A friend and I were stuck looking for a last minute room very late in the evening and luckily there was one available here. The gentleman at the front desk was awesome - quick and smooth checking in. The rooms were very clean and spacious. Definitely recommend this hotel - price was fair.
Philip R
|1 review
Excellent Value, Free Parking on West End After a long drive overnight, I arrived and hoped for an early check-in. Shea and Olivia were incredibly responsive. They did not lead with "check-in is 3 p.m. sir, but let me see what I can do". Instead, it was "let me see what's available." Shea literally ran upstairs to find a room that was cleaned and ready to go. Olivia was reminding me of amenities, and BOTH were multi-tasking to get this hotel ready. This is a perfect stay if you want a comfortable, clean, and no-frills experience. Plus, I was driving an RV and they provided bus and RV parking; free, you won't find that anywhere else on the West End.

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