The Westin New Orleans

New Orleans, Louisiana United States of America

The Westin New Orleans
4.5
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Lvnodoubt2018
17 days ago
The staff make the difference! It's take a while since my trip was in April, but I had to be sure to shout out the Westin, New Orleans. The purpose of my trip was dual-fold: my 50th birthday and my wedding anniversary. I couldn't have been more pleased with the staff at the property. As a Marriott Ambassador Elite member, it gives me great satisfaction to know that my loyalty to the brand is not in vain. When people go out of their way to make sure you feel as if they truly appreciate your business, it makes the stay even more special. We stayed in the River suite, and that was great, but it was really the service provided and the warm welcome that made this property a go-to for our future NOLA trips. A BIG shout out to: Guisselle, Kathryn, Amanda, Roxie, Daisy and any others that I may have forgotten to mention. When you take time to personally handwrite notes, it speaks volumes about your views on guest service, and I for one appreciate you.

Amenities

Internet - Wi-Fi - Free
Restaurant

Property Location
With a stay at The Westin New Orleans, you'll be centrally located in New Orleans, within a 5-minute walk of Canal Street and Caesars New Orleans Casino. This luxury hotel is 0.4 mi (0.7 km) from Bourbon Street and 0.6 mi (1 km) from Ernest N. Morial Convention Center.

Rooms
Make yourself at home in one of the 437 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.

Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features wedding services and a ballroom.

Dining
Grab a bite to eat at Bistro at the Bend, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. To-go breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in New Orleans? This hotel has 24309 square feet (2258 square meters) of space consisting of a conference center and 10 meeting rooms.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
825adyk
|1 review
Great staff, noisy rooms Pros: Amazing staff Great gym Big lobby Great breakfast Cons: Super noisy. You can hear rooms that are not even next to you. They moved me 3 rooms due to extreme noise. In the last room the door broke and I was stuck inside the room. The phone was also broken so it was hard getting the front desk.
Lvnodoubt2018
|1 review
The staff make the difference! It's take a while since my trip was in April, but I had to be sure to shout out the Westin, New Orleans. The purpose of my trip was dual-fold: my 50th birthday and my wedding anniversary. I couldn't have been more pleased with the staff at the property. As a Marriott Ambassador Elite member, it gives me great satisfaction to know that my loyalty to the brand is not in vain. When people go out of their way to make sure you feel as if they truly appreciate your business, it makes the stay even more special. We stayed in the River suite, and that was great, but it was really the service provided and the warm welcome that made this property a go-to for our future NOLA trips. A BIG shout out to: Guisselle, Kathryn, Amanda, Roxie, Daisy and any others that I may have forgotten to mention. When you take time to personally handwrite notes, it speaks volumes about your views on guest service, and I for one appreciate you.
missmaloym
|1 review
Great location, fantastic service, amazing vibes!! Loved it! We had a fantastic stay at this hotel in the French Quarter. The location is spectacular! Not only is it connected to the upscale mall, but it is also walking distance from Bourbon Street and the outlet mall. We had a nice view of the river. Perfect location. It’s about a mile to the Superdome. The rooms were well appointed, spacious and beautiful. The beds were comfortable and the towels were of great quality. What made the visit special was the service! They had parties in the elevator with music and complimentary drinks. That was an amazing and fun surprise. They also had free happy hours each day with awesome music. The vibes were too fun! The bar area was hopping every day. The breakfast buffet was delicious. I especially loved the custom omelette station. I highly recommend this hotel and will definitely return.
michellemZ9277UU
|1 review
10 Samara and Charles has the best the communication and an awesome help during our stay, I will definitely be back again ! Thanks Charles and Samara !
Dream534832
|1 review
Another Amazing Stay at The Westin New Orleans! The Westin New Orleans is our go-to hotel whenever we visit the city. Its central location puts us close to all of our favorite spots, and having direct elevator access to Saks Fifth Avenue is a fun bonus, especially for me! This visit was extra special as we were celebrating my birthday. Samara at check-in went above and beyond by upgrading our room, allowing me to kick off the celebration with my guests in style. It was such a thoughtful gesture that made the whole trip even more memorable.

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